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Books like Getting Naked

The Secrets of Consulting
by Gerald M. Weinberg • 1985
Why clients resist the advice they asked for, and the small moves that work anyway.
3.95
4k+
🧭 Consulting Practice💼 Professional Services🛡️ Managing Resistance🔄 Change Management🎯 Small Interventions
The Secrets of Consulting Summary
The Secrets of Consulting 96%
Why clients resist the advice they asked for, and the small moves that work anyway.
by Gerald M. Weinberg 1985
3.95
4k+ ratings
🧭 Consulting Practice💼 Professional Services🛡️ Managing Resistance🔄 Change Management🎯 Small Interventions
The Trusted Advisor
by David H. Maister • 2021
The formula that turns experts into advisors clients call first, pay without haggling, never leave.
3.81
5k+
🏢 Professional Services🤝 Client Relationships🧱 Trust Building🧠 Emotional Intelligence👂 Active Listening
The Trusted Advisor Summary
The Trusted Advisor 96%
The formula that turns experts into advisors clients call first, pay without haggling, never leave.
by David H. Maister 2021
3.81
5k+ ratings
🏢 Professional Services🤝 Client Relationships🧱 Trust Building🧠 Emotional Intelligence👂 Active Listening
The Irresistible Consultant's Guide to Winning Clients
by David A. Fields • 2017
Six steps that land consulting clients without self-promotion, by making it all about them.
4.44
248
💼 Consulting Business🎯 Client Acquisition🤝 Relationship Marketing🔒 Trust Building🧠 Sales Psychology
The Irresistible Consultant's Guide to Winning Clients Summary
The Irresistible Consultant's Guide to Winning Clients 96%
Six steps that land consulting clients without self-promotion, by making it all about them.
by David A. Fields 2017
4.44
248 ratings
💼 Consulting Business🎯 Client Acquisition🤝 Relationship Marketing🔒 Trust Building🧠 Sales Psychology
Value-Based Fees
by Alan Weiss • 2002
Stop selling your time. The method for pricing consulting on the value clients actually receive.
4.05
1k+
💼 Consulting Business💰 Pricing Strategy🎯 Value Proposition🧠 Buyer Psychology⭐ Personal Branding
Value-Based Fees Summary
Value-Based Fees 96%
Stop selling your time. The method for pricing consulting on the value clients actually receive.
by Alan Weiss 2002
4.05
1k+ ratings
💼 Consulting Business💰 Pricing Strategy🎯 Value Proposition🧠 Buyer Psychology⭐ Personal Branding
Humble Consulting
by Edgar H. Schein • 2016
Expertise fails messy problems. Real help begins with personal trust and figuring it out together.
3.89
400
🏢 Management Consulting🌱 Organizational Development🤝 Relationship Building🔐 Trust Building🏛️ Organizational Culture
Humble Consulting Summary
Humble Consulting 96%
Expertise fails messy problems. Real help begins with personal trust and figuring it out together.
by Edgar H. Schein 2016
3.89
400 ratings
🏢 Management Consulting🌱 Organizational Development🤝 Relationship Building🔐 Trust Building🏛️ Organizational Culture
Million Dollar Consulting Proposals
by Alan Weiss • 2011
A proposal that sells will lose. One that confirms a prior agreement wins every time.
4.14
238
👔 Consulting Practice📝 Proposal Writing💵 Value-Based Pricing🤲 Trusted Advisor📊 Consulting Sales
Million Dollar Consulting Proposals Summary
Million Dollar Consulting Proposals 96%
A proposal that sells will lose. One that confirms a prior agreement wins every time.
by Alan Weiss 2011
4.14
238 ratings
👔 Consulting Practice📝 Proposal Writing💵 Value-Based Pricing🤲 Trusted Advisor📊 Consulting Sales
Successful Technology Consulting
by Eetu Niemi • 2022
Nine habits that separate top-earning IT consultants from the rest of the bench.
4.47
17
🖥️ Tech Consulting🤝 Client Relationships📊 Consulting Sales🌍 Cross-Cultural Business💻 It Careers
Successful Technology Consulting Summary
Successful Technology Consulting 96%
Nine habits that separate top-earning IT consultants from the rest of the bench.
by Eetu Niemi 2022
4.47
17 ratings
🖥️ Tech Consulting🤝 Client Relationships📊 Consulting Sales🌍 Cross-Cultural Business💻 It Careers
The Consulting Bible
by Alan Weiss • 2011
Why billing by the hour caps your income, and the value-based model that unlocks seven figures.
4.05
753
💼 Consulting Business💰 Value Pricing📄 Proposal Writing🎯 Client Acquisition💡 Thought Leadership
The Consulting Bible Summary
The Consulting Bible 95%
Why billing by the hour caps your income, and the value-based model that unlocks seven figures.
by Alan Weiss 2011
4.05
753 ratings
💼 Consulting Business💰 Value Pricing📄 Proposal Writing🎯 Client Acquisition💡 Thought Leadership
Getting Started in Consulting
by Alan Weiss • 2000
A guide to launching a consulting practice where your fees match your impact, not your hours.
3.90
3k+
🏢 Consulting Practices💰 Value Pricing📣 Professional Services Marketing🧑‍💼 Self-Employment🚀 New Consultants
Getting Started in Consulting Summary
Getting Started in Consulting 95%
A guide to launching a consulting practice where your fees match your impact, not your hours.
by Alan Weiss 2000
3.90
3k+ ratings
🏢 Consulting Practices💰 Value Pricing📣 Professional Services Marketing🧑‍💼 Self-Employment🚀 New Consultants
Million Dollar Consulting
by Alan Weiss • 1992
Stop billing by the hour. The rules for value-based fees and an 80% proposal close rate.
3.90
2k+
🧑‍💼 Solo Consulting💰 Value-Based Pricing📄 Consulting Proposals🧠 Thought Leadership🤝 Client Relationships
Million Dollar Consulting Summary
Million Dollar Consulting 95%
Stop billing by the hour. The rules for value-based fees and an 80% proposal close rate.
by Alan Weiss 1992
3.90
2k+ ratings
🧑‍💼 Solo Consulting💰 Value-Based Pricing📄 Consulting Proposals🧠 Thought Leadership🤝 Client Relationships
The McKinsey Engagement
by Paul N. Friga • 2008
The consulting playbook for team problem solving: four rules for people, five for analysis.
3.56
539
📊 Consulting Methodology👥 Team Dynamics🧩 Problem Solving Frameworks📈 Data-Driven Decisions💬 Client Communication
The McKinsey Engagement Summary
The McKinsey Engagement 95%
The consulting playbook for team problem solving: four rules for people, five for analysis.
by Paul N. Friga 2008
3.56
539 ratings
📊 Consulting Methodology👥 Team Dynamics🧩 Problem Solving Frameworks📈 Data-Driven Decisions💬 Client Communication
Power Questions - Build Relationships, Win New Business and Influence Others
by Andrew C. Sobel • 2012
What to ask when the relationship, the sale, or the career depends on your next sentence.
3.83
2k+
🗣️ Business Communication🎯 Strategic Questioning🤝 Client Relationships💼 Consultative Selling👂 Active Listening
Power Questions - Build Relationships, Win New Business and Influence Others Summary
Power Questions - Build Relationships, Win New Business and Influence Others 95%
What to ask when the relationship, the sale, or the career depends on your next sentence.
by Andrew C. Sobel 2012
3.83
2k+ ratings
🗣️ Business Communication🎯 Strategic Questioning🤝 Client Relationships💼 Consultative Selling👂 Active Listening
The Invisible Touch
by Harry Beckwith • 2000
Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.
3.9
184
🏢 Service Businesses🏷️ Brand Perception🤝 Client Relationships🧠 Psychology Of Marketing🔒 Trust Building
The Invisible Touch Summary
The Invisible Touch 95%
Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.
by Harry Beckwith 2000
3.9
184 ratings
🏢 Service Businesses🏷️ Brand Perception🤝 Client Relationships🧠 Psychology Of Marketing🔒 Trust Building
The Business of Expertise
by David C. Baker • 2017
Narrow your expertise until clients cannot replace you. That scarcity commands the fee.
4.31
731
💼 Expertise Business🏢 Consulting Practice🎯 Positioning Strategy📋 Practice Management💡 Thought Leadership
The Business of Expertise Summary
The Business of Expertise 94%
Narrow your expertise until clients cannot replace you. That scarcity commands the fee.
by David C. Baker 2017
4.31
731 ratings
💼 Expertise Business🏢 Consulting Practice🎯 Positioning Strategy📋 Practice Management💡 Thought Leadership
Case in Point 11
by Marc P. Cosentino • 2020
Not the answer. The structure. The hypothesis. The math. A complete practice system for all three.
4.06
296
🏢 Management Consulting💼 Consulting Interviews🧩 Structured Problem Solving📊 Business Frameworks🎯 Interview Skills
Case in Point 11 Summary
Case in Point 11 94%
Not the answer. The structure. The hypothesis. The math. A complete practice system for all three.
by Marc P. Cosentino 2020
4.06
296 ratings
🏢 Management Consulting💼 Consulting Interviews🧩 Structured Problem Solving📊 Business Frameworks🎯 Interview Skills
The Flawless Consulting Fieldbook & Companion
by Peter Block • 2000
Forget expert answers. Better consulting means questions, vulnerability, and chairs in a circle.
3.96
167
🤝 Consulting Methods🔄 Change Management❓ Power Of Questions🔍 Appreciative Inquiry💬 Dialogue Facilitation
The Flawless Consulting Fieldbook & Companion Summary
The Flawless Consulting Fieldbook & Companion 94%
Forget expert answers. Better consulting means questions, vulnerability, and chairs in a circle.
by Peter Block 2000
3.96
167 ratings
🤝 Consulting Methods🔄 Change Management❓ Power Of Questions🔍 Appreciative Inquiry💬 Dialogue Facilitation
The Prosperous Coach
by Steve Chandler • 2013
Skip the marketing funnel. One powerful conversation creates more clients than any sales pitch.
4.32
2k+
🎯 Coaching Business🤝 Client Acquisition✨ Transformational Coaching🌱 New Coaches🗣️ Word Of Mouth
The Prosperous Coach Summary
The Prosperous Coach 94%
Skip the marketing funnel. One powerful conversation creates more clients than any sales pitch.
by Steve Chandler 2013
4.32
2k+ ratings
🎯 Coaching Business🤝 Client Acquisition✨ Transformational Coaching🌱 New Coaches🗣️ Word Of Mouth
10 Laws of Trust, Expanded Edition
by Joel Peterson • 2019
Trust has rules: a measurable framework that turns culture into competitive advantage.
4.08
51
📈 Trust Building🤲 Servant Leadership🏢 Corporate Culture📋 Accountability🔓 Empowerment
10 Laws of Trust, Expanded Edition Summary
10 Laws of Trust, Expanded Edition 94%
Trust has rules: a measurable framework that turns culture into competitive advantage.
by Joel Peterson 2019
4.08
51 ratings
📈 Trust Building🤲 Servant Leadership🏢 Corporate Culture📋 Accountability🔓 Empowerment
What Clients Love
by Harry Beckwith • 2003
Clients choose who they like. A field guide for turning that fact into faster growth.
4.00
354
🤝 Client Relationships🏢 Service Businesses🏗️ Brand Building🔒 Trust In Business✨ Customer Experience
What Clients Love Summary
What Clients Love 94%
Clients choose who they like. A field guide for turning that fact into faster growth.
by Harry Beckwith 2003
4.00
354 ratings
🤝 Client Relationships🏢 Service Businesses🏗️ Brand Building🔒 Trust In Business✨ Customer Experience
The McKinsey Edge
by Hattori • 2015
Consulting-tested moves for sharper communication, smarter prioritization, and calm under pressure.
4.04
742
🧠 Consulting Methodologies💬 Executive Communication⏳ Time Management🌅 Early Morning Routines😌 Stress Resilience
The McKinsey Edge Summary
The McKinsey Edge 94%
Consulting-tested moves for sharper communication, smarter prioritization, and calm under pressure.
by Hattori 2015
4.04
742 ratings
🧠 Consulting Methodologies💬 Executive Communication⏳ Time Management🌅 Early Morning Routines😌 Stress Resilience
Discovering the Soul of Service
by Leonard L. Berry • 1999
The sustainable success playbook from 14 companies that chose values over shortcuts.
4.05
375
🏢 Service Industry🤝 Customer Experience🏷️ Brand Management🧭 Values-Based Leadership🌱 Employee Empowerment
Discovering the Soul of Service Summary
Discovering the Soul of Service 94%
The sustainable success playbook from 14 companies that chose values over shortcuts.
by Leonard L. Berry 1999
4.05
375 ratings
🏢 Service Industry🤝 Customer Experience🏷️ Brand Management🧭 Values-Based Leadership🌱 Employee Empowerment
The Four Obsessions of an Extraordinary Executive
by Patrick Lencioni • 2000
Four disciplines of leadership that outperform strategy, and why most executives never learn them.
4.12
7k+
🫀 Organizational Health🏛️ Executive Leadership🤝 Workplace Trust📖 Leadership Fables⚡ Conflict Resolution
The Four Obsessions of an Extraordinary Executive Summary
The Four Obsessions of an Extraordinary Executive 94%
Four disciplines of leadership that outperform strategy, and why most executives never learn them.
by Patrick Lencioni 2000
4.12
7k+ ratings
🫀 Organizational Health🏛️ Executive Leadership🤝 Workplace Trust📖 Leadership Fables⚡ Conflict Resolution
The Firm
by Duff McDonald • 2013
The consulting firm that shaped American business from the inside, and what that secrecy bought.
3.75
3k+
🏢 Management Consulting📜 Corporate History🏛️ Organizational Culture⚡ Corporate Influence🕸️ Professional Networks
The Firm Summary
The Firm 94%
The consulting firm that shaped American business from the inside, and what that secrecy bought.
by Duff McDonald 2013
3.75
3k+ ratings
🏢 Management Consulting📜 Corporate History🏛️ Organizational Culture⚡ Corporate Influence🕸️ Professional Networks
Death by Meeting
by Patrick Lencioni • 2004
Meetings fail from politeness, not length. Fix: separate by purpose, seek real debate, hook fast.
4.03
14k+
🏢 Business Fables📋 Meeting Design👥 Team Dynamics⚡ Conflict Resolution🗣️ Workplace Communication
Death by Meeting Summary
Death by Meeting 94%
Meetings fail from politeness, not length. Fix: separate by purpose, seek real debate, hook fast.
by Patrick Lencioni 2004
4.03
14k+ ratings
🏢 Business Fables📋 Meeting Design👥 Team Dynamics⚡ Conflict Resolution🗣️ Workplace Communication
Mastering the Complex Sale
by Jeff Thull • 2003
In complex sales, pitching kills deals. Prove the problem first, then co-design the solution.
3.91
457
🏢 Complex Sales🏭 B2b Sales🩺 Diagnostic Selling💬 Consultative Selling📋 Sales Methodology
Mastering the Complex Sale Summary
Mastering the Complex Sale 94%
In complex sales, pitching kills deals. Prove the problem first, then co-design the solution.
by Jeff Thull 2003
3.91
457 ratings
🏢 Complex Sales🏭 B2b Sales🩺 Diagnostic Selling💬 Consultative Selling📋 Sales Methodology
No B.S. Trust Based Marketing
by Matt Zagula • 2012
Make customers trust you before they buy, using a system that removes risk and proves results.
4.29
149
🤝 Relationship Marketing📬 Direct Response🛡️ Consumer Trust🩺 Consultative Selling👥 Social Proof
No B.S. Trust Based Marketing Summary
No B.S. Trust Based Marketing 94%
Make customers trust you before they buy, using a system that removes risk and proves results.
by Matt Zagula 2012
4.29
149 ratings
🤝 Relationship Marketing📬 Direct Response🛡️ Consumer Trust🩺 Consultative Selling👥 Social Proof
Leaders Leap
by Rob Bier • 2024
Growth forces a false choice between results and morale. The companies that refuse it win.
4.74
72
📈 Organizational Scaling🤝 Trust Building💬 Difficult Conversations🔄 Ritual Design👥 Manager Development
Leaders Leap Summary
Leaders Leap 94%
Growth forces a false choice between results and morale. The companies that refuse it win.
by Rob Bier 2024
4.74
72 ratings
📈 Organizational Scaling🤝 Trust Building💬 Difficult Conversations🔄 Ritual Design👥 Manager Development
Selling the Invisible
by Harry Beckwith • 1997
Most marketing advice assumes a product. Here is what works when you sell only a promise.
3.94
10k+
🏢 Professional Services🎯 Brand Positioning🤝 Client Relationships💰 Pricing Strategy🧠 Marketing Psychology
Selling the Invisible Summary
Selling the Invisible 94%
Most marketing advice assumes a product. Here is what works when you sell only a promise.
by Harry Beckwith 1997
3.94
10k+ ratings
🏢 Professional Services🎯 Brand Positioning🤝 Client Relationships💰 Pricing Strategy🧠 Marketing Psychology
Unlocking Potential
by Michael K. Simpson • 2014
The gap between your team's performance and its potential comes down to seven coaching skills.
3.72
1k+
🗣️ Coaching Frameworks🏢 Org Leadership🤝 Trust Building🧠 Limiting Beliefs🎯 Goal Setting
Unlocking Potential Summary
Unlocking Potential 94%
The gap between your team's performance and its potential comes down to seven coaching skills.
by Michael K. Simpson 2014
3.72
1k+ ratings
🗣️ Coaching Frameworks🏢 Org Leadership🤝 Trust Building🧠 Limiting Beliefs🎯 Goal Setting
People Love You
by Jeb Blount • 2013
How likability, trust, and proactive care make you the partner clients refuse to leave.
3.60
120
🧭 Customer Experience🤝 Client Relationships🧱 Trust Building❤️ Emotional Connection🔒 Customer Retention
People Love You Summary
People Love You 94%
How likability, trust, and proactive care make you the partner clients refuse to leave.
by Jeb Blount 2013
3.60
120 ratings
🧭 Customer Experience🤝 Client Relationships🧱 Trust Building❤️ Emotional Connection🔒 Customer Retention
The Agile Culture
by Pollyanna Pixton • 2014
A diagnostic map for moving teams from fear and compliance to trust and accountability.
3.88
58
🏢 Organizational Culture🤝 Trust In Leadership🔄 Agile Transformation🧭 Change Management🧑‍🤝‍🧑 Team Empowerment
The Agile Culture Summary
The Agile Culture 94%
A diagnostic map for moving teams from fear and compliance to trust and accountability.
by Pollyanna Pixton 2014
3.88
58 ratings
🏢 Organizational Culture🤝 Trust In Leadership🔄 Agile Transformation🧭 Change Management🧑‍🤝‍🧑 Team Empowerment
Strategy and the Fat Smoker
by David H. Maister • 2008
Knowing the right move is easy. Making it is the strategy problem no one talks about.
3.89
258
🧠 Knowing-Doing Gap💼 Professional Services🎯 Strategy Execution🏢 Firm Management🤝 Client Relationships
Strategy and the Fat Smoker Summary
Strategy and the Fat Smoker 94%
Knowing the right move is easy. Making it is the strategy problem no one talks about.
by David H. Maister 2008
3.89
258 ratings
🧠 Knowing-Doing Gap💼 Professional Services🎯 Strategy Execution🏢 Firm Management🤝 Client Relationships
The Start with Your People
by Brian Dixon • 2019
A single daily choice reshapes your work, your marriage, and your money: the people-first playbook.
4.22
236
🫡 Servant Leadership🤝 Client Service🧠 Mastermind Groups💰 Money Mindset🕊️ Conflict Resolution
The Start with Your People Summary
The Start with Your People 94%
A single daily choice reshapes your work, your marriage, and your money: the people-first playbook.
by Brian Dixon 2019
4.22
236 ratings
🫡 Servant Leadership🤝 Client Service🧠 Mastermind Groups💰 Money Mindset🕊️ Conflict Resolution
The Extraordinary Coach
by John H. Zenger • 2010
A structured coaching conversation that unlocks your team's own answers instead of giving advice.
4.01
174
🏋️ Coaching Skills🧭 Leadership Development❓ Powerful Questions👂 Active Listening🔄 Feedback Delivery
The Extraordinary Coach Summary
The Extraordinary Coach 93%
A structured coaching conversation that unlocks your team's own answers instead of giving advice.
by John H. Zenger 2010
4.01
174 ratings
🏋️ Coaching Skills🧭 Leadership Development❓ Powerful Questions👂 Active Listening🔄 Feedback Delivery
The Effortless Experience
by Matthew Dixon • 2013
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
3.94
1k+
📞 Customer Service💝 Customer Experience🎨 Service Design📊 Loyalty Economics🧠 Customer Psychology
The Effortless Experience Summary
The Effortless Experience 93%
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
by Matthew Dixon 2013
3.94
1k+ ratings
📞 Customer Service💝 Customer Experience🎨 Service Design📊 Loyalty Economics🧠 Customer Psychology
Enchantment
by Guy Kawasaki • 2011
Winning hearts and minds without tricks: from a genuine smile to a six-sentence email.
3.74
11k+
🕊️ Ethical Influence🤝 Trust Building📖 Storytelling In Business📱 Social Media Strategy🎤 Presentation Skills
Enchantment Summary
Enchantment 93%
Winning hearts and minds without tricks: from a genuine smile to a six-sentence email.
by Guy Kawasaki 2011
3.74
11k+ ratings
🕊️ Ethical Influence🤝 Trust Building📖 Storytelling In Business📱 Social Media Strategy🎤 Presentation Skills
Working Together
by Michael D. Eisner • 2010
The most iconic business successes were built by two people, not one. Here's why.
3.55
300
🤝 Partnership Dynamics🔒 Trust In Business🧠 Ego Management⚖️ Ethical Business🛡️ Resilience In Business
Working Together Summary
Working Together 93%
The most iconic business successes were built by two people, not one. Here's why.
by Michael D. Eisner 2010
3.55
300 ratings
🤝 Partnership Dynamics🔒 Trust In Business🧠 Ego Management⚖️ Ethical Business🛡️ Resilience In Business
Coaching for Breakthrough Success
by Jack Canfield • 2012
Managers solve problems. Coaches unlock people. Twelve principles to make the switch.
4.27
129
🎯 Coaching Methods🤲 Servant Leadership🌱 Growth Mindset🔄 Feedback Culture💪 Empowering Leadership
Coaching for Breakthrough Success Summary
Coaching for Breakthrough Success 93%
Managers solve problems. Coaches unlock people. Twelve principles to make the switch.
by Jack Canfield 2012
4.27
129 ratings
🎯 Coaching Methods🤲 Servant Leadership🌱 Growth Mindset🔄 Feedback Culture💪 Empowering Leadership
Powerful
by Patty McCord • 2018
Forget retention. The best companies are the ones people are proud to leave.
4.08
7k+
🏢 Corporate Culture🧠 Talent Management💬 Candid Feedback🏆 High-Performance Teams🤝 Trust-Based Leadership
Powerful Summary
Powerful 93%
Forget retention. The best companies are the ones people are proud to leave.
by Patty McCord 2018
4.08
7k+ ratings
🏢 Corporate Culture🧠 Talent Management💬 Candid Feedback🏆 High-Performance Teams🤝 Trust-Based Leadership
Twelve and a Half
by Gary Vaynerchuk • 2021
Your business's ceiling is set by your emotional intelligence. A practical method for raising it.
3.79
2k+
🧠 Emotional Intelligence🚀 Entrepreneurial Mindset📋 Accountability🗣️ Feedback Culture😊 Positive Psychology
Twelve and a Half Summary
Twelve and a Half 93%
Your business's ceiling is set by your emotional intelligence. A practical method for raising it.
by Gary Vaynerchuk 2021
3.79
2k+ ratings
🧠 Emotional Intelligence🚀 Entrepreneurial Mindset📋 Accountability🗣️ Feedback Culture😊 Positive Psychology
To Sell Is Human in 30 Minutes
by Garamond Press • 2013
Nine out of ten workers now influence and persuade for a living, with no transaction in sight.
4.09
43
🔄 Modern Selling💬 Everyday Persuasion🧠 Behavioral Economics🌊 Resilience🖼️ Problem Framing
To Sell Is Human in 30 Minutes Summary
To Sell Is Human in 30 Minutes 93%
Nine out of ten workers now influence and persuade for a living, with no transaction in sight.
by Garamond Press 2013
4.09
43 ratings
🔄 Modern Selling💬 Everyday Persuasion🧠 Behavioral Economics🌊 Resilience🖼️ Problem Framing
Amaze Every Customer Every Time
by Shep Hyken • 2013
How a hardware chain beats the giants on service: 52 tactics your business can steal.
3.94
192
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture💙 Customer Loyalty🔗 Service Profit Chain
Amaze Every Customer Every Time Summary
Amaze Every Customer Every Time 93%
How a hardware chain beats the giants on service: 52 tactics your business can steal.
by Shep Hyken 2013
3.94
192 ratings
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture💙 Customer Loyalty🔗 Service Profit Chain
A Year with Peter Drucker
by Joseph A. Maciariello • 2014
52 weeks of Drucker: lead with integrity, create customers, and build a lasting organization.
3.70
143
🏛️ Management Philosophy📋 Executive Coaching🧠 Knowledge Work🗂️ Self-Management🎯 Customer Focus
A Year with Peter Drucker Summary
A Year with Peter Drucker 93%
52 weeks of Drucker: lead with integrity, create customers, and build a lasting organization.
by Joseph A. Maciariello 2014
3.70
143 ratings
🏛️ Management Philosophy📋 Executive Coaching🧠 Knowledge Work🗂️ Self-Management🎯 Customer Focus
High-Tech, High-Touch Customer Service
by Micah Solomon • 2012
The personal-service secret of beloved brands, and the technology that scales it.
3.77
113
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude💪 Employee Empowerment🏛️ Service Culture
High-Tech, High-Touch Customer Service Summary
High-Tech, High-Touch Customer Service 93%
The personal-service secret of beloved brands, and the technology that scales it.
by Micah Solomon 2012
3.77
113 ratings
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude💪 Employee Empowerment🏛️ Service Culture
Stop Pulling the Ship!
by Matthew Overlund • 2020
Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.
4.67
3
🏢 Organizational Leadership🧲 Influence Without Authority🌱 Team Empowerment🤝 Trust Building🧪 Failure And Learning
Stop Pulling the Ship! Summary
Stop Pulling the Ship! 93%
Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.
by Matthew Overlund 2020
4.67
3 ratings
🏢 Organizational Leadership🧲 Influence Without Authority🌱 Team Empowerment🤝 Trust Building🧪 Failure And Learning
Self Leadership and the One Minute Manager
by Kenneth H. Blanchard • 2017
The gap between being empowered and getting results: learn to diagnose your needs and ask.
4.23
557
🪜 Managing Up📈 Career Development🧠 Overcoming Self-Doubt🎯 Skill Acquisition🤝 Asking For Help
Self Leadership and the One Minute Manager Summary
Self Leadership and the One Minute Manager 93%
The gap between being empowered and getting results: learn to diagnose your needs and ask.
by Kenneth H. Blanchard 2017
4.23
557 ratings
🪜 Managing Up📈 Career Development🧠 Overcoming Self-Doubt🎯 Skill Acquisition🤝 Asking For Help
Coach Builder
by Donald Miller • 2024
Turn your expertise into a coaching business: clear products, a sales funnel, a path to scale.
4.24
327
🏢 Coaching Business💼 Solopreneurship📦 Productizing Services🎯 Client Acquisition📖 Story-Based Marketing
Coach Builder Summary
Coach Builder 93%
Turn your expertise into a coaching business: clear products, a sales funnel, a path to scale.
by Donald Miller 2024
4.24
327 ratings
🏢 Coaching Business💼 Solopreneurship📦 Productizing Services🎯 Client Acquisition📖 Story-Based Marketing
What Great Salespeople Do
by Michael Bosworth • 2011
Your best sales tool is a story told honestly enough to make a buyer feel safe.
3.88
224
📊 Sales Methodology📖 Storytelling For Business🧠 Neuromarketing👂 Empathic Listening🤝 Consultative Selling
What Great Salespeople Do Summary
What Great Salespeople Do 93%
Your best sales tool is a story told honestly enough to make a buyer feel safe.
by Michael Bosworth 2011
3.88
224 ratings
📊 Sales Methodology📖 Storytelling For Business🧠 Neuromarketing👂 Empathic Listening🤝 Consultative Selling
The Sticking Point Solution
by Jay Abraham • 2009
Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.
4.26
213
📈 Business Growth📉 Recession Strategy🛎️ Consultative Selling💰 Marketing Roi🤝 Strategic Alliances
The Sticking Point Solution Summary
The Sticking Point Solution 93%
Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.
by Jay Abraham 2009
4.26
213 ratings
📈 Business Growth📉 Recession Strategy🛎️ Consultative Selling💰 Marketing Roi🤝 Strategic Alliances
The Lost Art of Connecting
by Susan McPherson • 2021
Why the best-connected people lead with generosity, and a three-part method for doing it.
3.98
191
🤝 Business Networking🎁 Service Mindset👂 Active Listening🔐 Trust Building🌍 Inclusive Networking
The Lost Art of Connecting Summary
The Lost Art of Connecting 93%
Why the best-connected people lead with generosity, and a three-part method for doing it.
by Susan McPherson 2021
3.98
191 ratings
🤝 Business Networking🎁 Service Mindset👂 Active Listening🔐 Trust Building🌍 Inclusive Networking
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