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Books like Literally

The Seven Pillars of Customer Success
by Wayne McCulloch • 2021
Turn customer success into a growth engine. Seven pillars, from onboarding to advocacy.
4.16
245
🧭 Customer Success Management🔄 Subscription Business💻 B2B SaaS
The Seven Pillars of Customer Success Summary
The Seven Pillars of Customer Success 95%
Turn customer success into a growth engine. Seven pillars, from onboarding to advocacy.
by Wayne McCulloch 2021
4.16
245 ratings
🧭 Customer Success Management🔄 Subscription Business💻 B2B SaaS
Startup Cxo
by Matt Blumberg • 2021
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
4.00
68
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle
Startup Cxo Summary
Startup Cxo 95%
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
by Matt Blumberg 2021
4.00
68 ratings
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle
Customer Success
by Nick Mehta • 2016
In subscriptions, the first sale is the smallest part. The real money requires a retention system.
4.00
1k+
📉 Customer Retention🔄 Subscription Economy📈 Product-Led Growth
Customer Success Summary
Customer Success 94%
In subscriptions, the first sale is the smallest part. The real money requires a retention system.
by Nick Mehta 2016
4.00
1k+ ratings
📉 Customer Retention🔄 Subscription Economy📈 Product-Led Growth
The Pumpkin Plan
by Mike Michalowicz • 2012
Fire your worst clients, spoil your best, and build systems so you don't have to run the show.
4.10
4k+
🧑‍💼 Client Management🔍 Extreme Focus✂️ Business Pruning
The Pumpkin Plan Summary
The Pumpkin Plan 94%
Fire your worst clients, spoil your best, and build systems so you don't have to run the show.
by Mike Michalowicz 2012
4.10
4k+ ratings
🧑‍💼 Client Management🔍 Extreme Focus✂️ Business Pruning
The Best Service is No Service
by Bill Price • 2008
Stop optimizing your call center. The real fix is to destroy demand for customer service.
3.98
174
🛎️ Customer Service Strategy✨ Customer Experience🎨 Service Design
The Best Service is No Service Summary
The Best Service is No Service 94%
Stop optimizing your call center. The real fix is to destroy demand for customer service.
by Bill Price 2008
3.98
174 ratings
🛎️ Customer Service Strategy✨ Customer Experience🎨 Service Design
High-Tech, High-Touch Customer Service
by Micah Solomon • 2012
The personal-service secret of beloved brands, and the technology that scales it.
3.77
113
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude
High-Tech, High-Touch Customer Service Summary
High-Tech, High-Touch Customer Service 94%
The personal-service secret of beloved brands, and the technology that scales it.
by Micah Solomon 2012
3.77
113 ratings
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude
Never Lose a Customer Again
by Joey Coleman • 2018
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
4.18
1k+
📈 Customer Retention✨ Customer Experience🚀 Onboarding
Never Lose a Customer Again Summary
Never Lose a Customer Again 94%
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
by Joey Coleman 2018
4.18
1k+ ratings
📈 Customer Retention✨ Customer Experience🚀 Onboarding
Digital Hesitation
by Thomas Lah • 2022
B2B digital transformation fails on pricing, sales, and partnering. Fix them in that order.
4.23
30
🖥️ Digital Transformation🔄 Subscription Models🤝 Customer Success
Digital Hesitation Summary
Digital Hesitation 94%
B2B digital transformation fails on pricing, sales, and partnering. Fix them in that order.
by Thomas Lah 2022
4.23
30 ratings
🖥️ Digital Transformation🔄 Subscription Models🤝 Customer Success
Forget the Funnel
by Georgiana Laudi • 2023
Stop chasing leaky funnels. The customer insight method that turned revenue up 900% in two years.
4.14
159
📊 Saas Marketing🧭 Customer Experience🎯 Jobs-To-Be-Done
Forget the Funnel Summary
Forget the Funnel 94%
Stop chasing leaky funnels. The customer insight method that turned revenue up 900% in two years.
by Georgiana Laudi 2023
4.14
159 ratings
📊 Saas Marketing🧭 Customer Experience🎯 Jobs-To-Be-Done
Customer Relationship Management
by 50Minutes • 2017
How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.
3.50
2
🎯 Customer-Centricity🛎️ Customer Experience📊 Data-Driven Marketing
Customer Relationship Management Summary
Customer Relationship Management 94%
How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.
by 50Minutes 2017
3.50
2 ratings
🎯 Customer-Centricity🛎️ Customer Experience📊 Data-Driven Marketing
Customer Relationship Management (CRM) for Medium and Small Enterprises
by Antonio Specchia • 2022
CRM software alone won't fix your sales. Strategy, clean data, and process design come first.
🖥️ CRM Strategy🏢 Small Business Management📊 Sales Operations
Customer Relationship Management (CRM) for Medium and Small Enterprises Summary
Customer Relationship Management (CRM) for Medium and Small Enterprises 94%
CRM software alone won't fix your sales. Strategy, clean data, and process design come first.
by Antonio Specchia 2022
🖥️ CRM Strategy🏢 Small Business Management📊 Sales Operations
Customer-Led Growth
by David Jackson • 2021
Retention, not acquisition, drives SaaS valuations. The playbook for customer-led growth.
4.31
13
☁️ Saas Business Models🤝 Customer Success🏗️ Organizational Design
Customer-Led Growth Summary
Customer-Led Growth 94%
Retention, not acquisition, drives SaaS valuations. The playbook for customer-led growth.
by David Jackson 2021
4.31
13 ratings
☁️ Saas Business Models🤝 Customer Success🏗️ Organizational Design
The Effortless Experience
by Matthew Dixon • 2013
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
3.94
1k+
📞 Customer Service💝 Customer Experience🎨 Service Design
The Effortless Experience Summary
The Effortless Experience 94%
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
by Matthew Dixon 2013
3.94
1k+ ratings
📞 Customer Service💝 Customer Experience🎨 Service Design
Amaze Every Customer Every Time
by Shep Hyken • 2013
How a hardware chain beats the giants on service: 52 tactics your business can steal.
3.94
192
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture
Amaze Every Customer Every Time Summary
Amaze Every Customer Every Time 94%
How a hardware chain beats the giants on service: 52 tactics your business can steal.
by Shep Hyken 2013
3.94
192 ratings
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture
Discovering the Soul of Service
by Leonard L. Berry • 1999
The sustainable success playbook from 14 companies that chose values over shortcuts.
4.05
375
🏢 Service Industry🤝 Customer Experience🏷️ Brand Management
Discovering the Soul of Service Summary
Discovering the Soul of Service 94%
The sustainable success playbook from 14 companies that chose values over shortcuts.
by Leonard L. Berry 1999
4.05
375 ratings
🏢 Service Industry🤝 Customer Experience🏷️ Brand Management
Hug Your Customers
by Jack Mitchell • 2003
A family retailer's playbook for replacing sales scripts with genuine human connection.
4.03
986
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management
Hug Your Customers Summary
Hug Your Customers 94%
A family retailer's playbook for replacing sales scripts with genuine human connection.
by Jack Mitchell 2003
4.03
986 ratings
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management
The Amazon Way
by John Rossman • 2014
Amazon's flywheel: why customer obsession, not margin optimization, builds lasting companies.
3.94
2k+
📘 Company Playbooks🎯 Customer Centricity👥 Hiring And Talent
The Amazon Way Summary
The Amazon Way 93%
Amazon's flywheel: why customer obsession, not margin optimization, builds lasting companies.
by John Rossman 2014
3.94
2k+ ratings
📘 Company Playbooks🎯 Customer Centricity👥 Hiring And Talent
The Seven Figure Agency Roadmap
by Josh Nelson • 2021
Charge $1,000 a month, not by the project: the playbook for a seven-figure agency.
4.35
486
🏢 Agency Business🎯 Niche Marketing🔄 Recurring Revenue
The Seven Figure Agency Roadmap Summary
The Seven Figure Agency Roadmap 93%
Charge $1,000 a month, not by the project: the playbook for a seven-figure agency.
by Josh Nelson 2021
4.35
486 ratings
🏢 Agency Business🎯 Niche Marketing🔄 Recurring Revenue
Hug Your Haters
by Jay Baer • 2016
Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.
3.85
788
🗣️ Customer Complaints🔄 Service Recovery💻 Online Reputation
Hug Your Haters Summary
Hug Your Haters 93%
Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.
by Jay Baer 2016
3.85
788 ratings
🗣️ Customer Complaints🔄 Service Recovery💻 Online Reputation
Customers for Life
by Carl Sewell • 1990
One customer is worth half a million. Keeping them depends on the system behind the smile.
4.20
1k+
🛎️ Customer Experience⚙️ Service Operations🔁 Customer Loyalty
Customers for Life Summary
Customers for Life 93%
One customer is worth half a million. Keeping them depends on the system behind the smile.
by Carl Sewell 1990
4.20
1k+ ratings
🛎️ Customer Experience⚙️ Service Operations🔁 Customer Loyalty
No B.S. Guide to Maximum Referrals and Customer Retention
by Dan S. Kennedy • 2016
Turn every customer into a referral engine: no luck, no begging, just a system that compounds.
4.13
84
🔄 Customer Retention🔗 Referral Marketing📬 Direct Response Marketing
No B.S. Guide to Maximum Referrals and Customer Retention Summary
No B.S. Guide to Maximum Referrals and Customer Retention 93%
Turn every customer into a referral engine: no luck, no begging, just a system that compounds.
by Dan S. Kennedy 2016
4.13
84 ratings
🔄 Customer Retention🔗 Referral Marketing📬 Direct Response Marketing
The Membership Economy
by Robbie Kellman Baxter • 2015
Why the smartest companies don't sell you a thing anymore: they enroll you in something.
3.73
1k+
🧾 Subscription Economy🧲 Customer Retention🚪 Customer Onboarding
The Membership Economy Summary
The Membership Economy 93%
Why the smartest companies don't sell you a thing anymore: they enroll you in something.
by Robbie Kellman Baxter 2015
3.73
1k+ ratings
🧾 Subscription Economy🧲 Customer Retention🚪 Customer Onboarding
Software as a Science
by Dan Martell • 2024
SaaS growth has three levers. Pull them in the right order, and plateaus become launchpads.
4.53
169
🚀 Saas Founders🔄 Subscription Revenue🧩 Growth Frameworks
Software as a Science Summary
Software as a Science 93%
SaaS growth has three levers. Pull them in the right order, and plateaus become launchpads.
by Dan Martell 2024
4.53
169 ratings
🚀 Saas Founders🔄 Subscription Revenue🧩 Growth Frameworks
Productize
by Eisha Armstrong • 2021
Turn professional services into products that scale revenue faster than headcount.
3.84
249
🏢 Professional Services📦 Productized Services🔍 Customer Discovery
Productize Summary
Productize 93%
Turn professional services into products that scale revenue faster than headcount.
by Eisha Armstrong 2021
3.84
249 ratings
🏢 Professional Services📦 Productized Services🔍 Customer Discovery
The Amazon Management System
by Ram Charan • 2019
The practices, from hiring to metrics, that keep Amazon sprinting while other giants slow.
4.04
399
🎯 Customer Centricity👥 Talent And Hiring📊 Data Driven Management
The Amazon Management System Summary
The Amazon Management System 93%
The practices, from hiring to metrics, that keep Amazon sprinting while other giants slow.
by Ram Charan 2019
4.04
399 ratings
🎯 Customer Centricity👥 Talent And Hiring📊 Data Driven Management
The Ultimate Question 2.0
by Fred Reichheld • 2011
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
3.87
1k+
🏆 Customer Loyalty🔄 Customer Feedback Loops📣 Word Of Mouth Growth
The Ultimate Question 2.0 Summary
The Ultimate Question 2.0 93%
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
by Fred Reichheld 2011
3.87
1k+ ratings
🏆 Customer Loyalty🔄 Customer Feedback Loops📣 Word Of Mouth Growth
Ask Your Developer
by Jeff Lawson • 2021
Your business now runs on software. Here is how to lead the people who build it.
4.21
1k+
🖥️ Digital Transformation🧱 Engineering Culture🎯 Customer Development
Ask Your Developer Summary
Ask Your Developer 93%
Your business now runs on software. Here is how to lead the people who build it.
by Jeff Lawson 2021
4.21
1k+ ratings
🖥️ Digital Transformation🧱 Engineering Culture🎯 Customer Development
Marketing High Technology
by William H. Davidow • 1986
Why better technology rarely wins a market, and the combat rules that do.
4.02
121
💻 Tech Marketing⚔️ Competitive Strategy🎯 Market Segmentation
Marketing High Technology Summary
Marketing High Technology 93%
Why better technology rarely wins a market, and the combat rules that do.
by William H. Davidow 1986
4.02
121 ratings
💻 Tech Marketing⚔️ Competitive Strategy🎯 Market Segmentation
The Marketing Agency Blueprint
by Paul Roetzer • 2011
Build firms blending digital and traditional marketing, charging for outcomes, scaling on the cloud.
3.86
262
💼 Professional Services🏢 Agency Management💻 Digital Marketing
The Marketing Agency Blueprint Summary
The Marketing Agency Blueprint 93%
Build firms blending digital and traditional marketing, charging for outcomes, scaling on the cloud.
by Paul Roetzer 2011
3.86
262 ratings
💼 Professional Services🏢 Agency Management💻 Digital Marketing
Start Your Own Day Spa and More
by Preethi Burkholder • 2007
Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.
3.00
6
🧖 Wellness Industry🏪 Service Businesses📘 Startup Guides
Start Your Own Day Spa and More Summary
Start Your Own Day Spa and More 93%
Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.
by Preethi Burkholder 2007
3.00
6 ratings
🧖 Wellness Industry🏪 Service Businesses📘 Startup Guides
Be Our Guest
by Walt Disney Company • 2001
Behind Disney's legendary guest experience is a practical system any organization can adopt.
3.90
5k+
🎯 Customer Experience📐 Service Design🏨 Hospitality Management
Be Our Guest Summary
Be Our Guest 93%
Behind Disney's legendary guest experience is a practical system any organization can adopt.
by Walt Disney Company 2001
3.90
5k+ ratings
🎯 Customer Experience📐 Service Design🏨 Hospitality Management
Niching Up
by Chris Dreyer • 2022
Why deliberately shrinking your market lifts your prices, conversions, and referrals.
4.01
279
🎯 Niche Marketing🏢 Service Businesses🧑‍💼 Solopreneurs
Niching Up Summary
Niching Up 93%
Why deliberately shrinking your market lifts your prices, conversions, and referrals.
by Chris Dreyer 2022
4.01
279 ratings
🎯 Niche Marketing🏢 Service Businesses🧑‍💼 Solopreneurs
The Starbucks Experience
by Joseph A. Michelli • 2006
How Starbucks turns baristas into experience designers and every cup into a loyalty engine.
3.75
5k+
🛎️ Customer Experience🏢 Corporate Culture🤝 Employee Empowerment
The Starbucks Experience Summary
The Starbucks Experience 93%
How Starbucks turns baristas into experience designers and every cup into a loyalty engine.
by Joseph A. Michelli 2006
3.75
5k+ ratings
🛎️ Customer Experience🏢 Corporate Culture🤝 Employee Empowerment
The Forever Transaction
by Robbie Kellman Baxter • 2020
Build a subscription around an ongoing promise, and customers stop looking elsewhere.
4.01
244
🔄 Subscription Models🌐 Subscription Economy🎯 Customer Centricity
The Forever Transaction Summary
The Forever Transaction 93%
Build a subscription around an ongoing promise, and customers stop looking elsewhere.
by Robbie Kellman Baxter 2020
4.01
244 ratings
🔄 Subscription Models🌐 Subscription Economy🎯 Customer Centricity
How to Start a Home-Based Handyman Business
by Terry Meany • 2009
Turn repair skills into a real business: the map from license to invoice to exit strategy.
2.89
9
🏠 Home Services🚀 Business Startup🧑‍💼 Solo Entrepreneurship
How to Start a Home-Based Handyman Business Summary
How to Start a Home-Based Handyman Business 93%
Turn repair skills into a real business: the map from license to invoice to exit strategy.
by Terry Meany 2009
2.89
9 ratings
🏠 Home Services🚀 Business Startup🧑‍💼 Solo Entrepreneurship
Uncommon Service
by Frances Frei • 2012
The counterintuitive rule of service: to be great, you must first decide where to be bad.
4.01
784
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs
Uncommon Service Summary
Uncommon Service 93%
The counterintuitive rule of service: to be great, you must first decide where to be bad.
by Frances Frei 2012
4.01
784 ratings
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs
Converted
by Neil Hoyne • 2022
Your best customers are hiding in your data. How to find them before your competitors do.
3.88
335
📊 Customer Analytics🧠 Behavioral Economics🔄 Customer Retention
Converted Summary
Converted 93%
Your best customers are hiding in your data. How to find them before your competitors do.
by Neil Hoyne 2022
3.88
335 ratings
📊 Customer Analytics🧠 Behavioral Economics🔄 Customer Retention
The Product-Led Playbook
by Wes Bush • 2024
Your product can close deals. The system for unlocking self-serve revenue with a tiny team.
4.42
55
🧲 Product-Led Growth☁️ SaaS Go-To-Market📘 Startup Playbooks
The Product-Led Playbook Summary
The Product-Led Playbook 93%
Your product can close deals. The system for unlocking self-serve revenue with a tiny team.
by Wes Bush 2024
4.42
55 ratings
🧲 Product-Led Growth☁️ SaaS Go-To-Market📘 Startup Playbooks
Behind the Cloud
by Marc Benioff • 2009
How a subscription website sparked a billion-dollar revolt against the enterprise software industry.
3.78
5k+
🚀 Startup Playbooks🥷 Guerrilla Marketing🎯 Customer Success
Behind the Cloud Summary
Behind the Cloud 93%
How a subscription website sparked a billion-dollar revolt against the enterprise software industry.
by Marc Benioff 2009
3.78
5k+ ratings
🚀 Startup Playbooks🥷 Guerrilla Marketing🎯 Customer Success
Bright Marketing for Small Business
by Robert Craven • 2011
Why small businesses should spend 60% of marketing on existing customers, and how to do it.
3.83
6
🚀 Marketing Strategy👥 Customer Focus🔷 Differentiation
Bright Marketing for Small Business Summary
Bright Marketing for Small Business 93%
Why small businesses should spend 60% of marketing on existing customers, and how to do it.
by Robert Craven 2011
3.83
6 ratings
🚀 Marketing Strategy👥 Customer Focus🔷 Differentiation
Inbound PR
by Iliyana Stareva • 2018
Make journalists and clients come to you: an inbound playbook that finally makes PR measurable.
3.87
46
📢 Public Relations📝 Content Marketing🧲 Inbound Methodology
Inbound PR Summary
Inbound PR 93%
Make journalists and clients come to you: an inbound playbook that finally makes PR measurable.
by Iliyana Stareva 2018
3.87
46 ratings
📢 Public Relations📝 Content Marketing🧲 Inbound Methodology
Creating Superfans
by Brittany Hodak • 2023
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
4.37
260
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design
Creating Superfans Summary
Creating Superfans 93%
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
by Brittany Hodak 2023
4.37
260 ratings
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design
Successful Technology Consulting
by Eetu Niemi • 2022
Nine habits that separate top-earning IT consultants from the rest of the bench.
4.47
17
🖥️ Tech Consulting🤝 Client Relationships📊 Consulting Sales
Successful Technology Consulting Summary
Successful Technology Consulting 93%
Nine habits that separate top-earning IT consultants from the rest of the bench.
by Eetu Niemi 2022
4.47
17 ratings
🖥️ Tech Consulting🤝 Client Relationships📊 Consulting Sales
Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market
by Mark C. Thompson • 2010
Seven operational pillars that align your team, delight customers, and keep the profits coming.
3.88
118
🏪 Small Business Guides🧭 Leadership Development🧑‍💼 Hiring Frameworks
Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market Summary
Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market 93%
Seven operational pillars that align your team, delight customers, and keep the profits coming.
by Mark C. Thompson 2010
3.88
118 ratings
🏪 Small Business Guides🧭 Leadership Development🧑‍💼 Hiring Frameworks
The thank you economy
by Gary Vaynerchuk • 2010
Social media gave every customer a megaphone. The only strategy that keeps them on your side.
3.84
13k+
🛍️ Customer Experience🤝 Relationship Marketing🗣️ Word-Of-Mouth Marketing
The thank you economy Summary
The thank you economy 93%
Social media gave every customer a megaphone. The only strategy that keeps them on your side.
by Gary Vaynerchuk 2010
3.84
13k+ ratings
🛍️ Customer Experience🤝 Relationship Marketing🗣️ Word-Of-Mouth Marketing
Magnetic Marketing
by Dan S. Kennedy • 2018
A customer magnet: unrefusable offers, dogged follow-up, and retention that pays you twice.
4.20
457
📬 Direct Response Marketing🏪 Small Business Marketing🧲 Lead Generation
Magnetic Marketing Summary
Magnetic Marketing 93%
A customer magnet: unrefusable offers, dogged follow-up, and retention that pays you twice.
by Dan S. Kennedy 2018
4.20
457 ratings
📬 Direct Response Marketing🏪 Small Business Marketing🧲 Lead Generation
Stop Thinking Like a Freelancer
by Liam Veitch • 2014
Your skill is worth ten times more if you stop selling hours. The freelance-to-business playbook.
3.81
196
💼 Freelance Business🧑‍💻 Solopreneurship🧲 Client Attraction
Stop Thinking Like a Freelancer Summary
Stop Thinking Like a Freelancer 93%
Your skill is worth ten times more if you stop selling hours. The freelance-to-business playbook.
by Liam Veitch 2014
3.81
196 ratings
💼 Freelance Business🧑‍💻 Solopreneurship🧲 Client Attraction
The Sticking Point Solution
by Jay Abraham • 2009
Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.
4.26
213
📈 Business Growth📉 Recession Strategy🛎️ Consultative Selling
The Sticking Point Solution Summary
The Sticking Point Solution 93%
Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.
by Jay Abraham 2009
4.26
213 ratings
📈 Business Growth📉 Recession Strategy🛎️ Consultative Selling
Gym Launch Secrets
by Alex Hormozi • 2020
Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.
4.47
308
🏋️ Fitness Business🏢 Brick And Mortar Business💰 Pricing Strategy
Gym Launch Secrets Summary
Gym Launch Secrets 93%
Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.
by Alex Hormozi 2020
4.47
308 ratings
🏋️ Fitness Business🏢 Brick And Mortar Business💰 Pricing Strategy
Customer Obsessed
by Eric Berridge • 2016
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
3.21
48
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business
Customer Obsessed Summary
Customer Obsessed 93%
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
by Eric Berridge 2016
3.21
48 ratings
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business
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⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel