💖 Kindness In Business

The corporate world meets conscience as characters prove that empathy and profit need not be enemies. These stories challenge cutthroat assumptions and reimagine success through a lens of generosity.

Love is the Killer App

by Tim Sanders • 2002

The most ruthless business strategy: give away your best ideas, connect rivals, and care more.

3.85

4k+

🎁 Generosity In Business 🤝 Professional Relationships 📚 Knowledge Sharing 💙 Workplace Compassion 🧠 Emotional Intelligence

Love is the Killer App 91%

The most ruthless business strategy: give away your best ideas, connect rivals, and care more.

by Tim Sanders 2002

3.85

4k+ ratings

🎁 Generosity In Business 🤝 Professional Relationships 📚 Knowledge Sharing 💙 Workplace Compassion 🧠 Emotional Intelligence

What's in It for Them?

by Joe Polish • 2022

Every networking contact has a hidden pain. The ones who find it first earn the reply.

3.87

249

🕸️ Professional Networking 💡 Empathy In Business 🎁 Giver Mindset 🤝 Authentic Connection 💎 Value Creation

What's in It for Them? 90%

Every networking contact has a hidden pain. The ones who find it first earn the reply.

by Joe Polish 2022

3.87

249 ratings

🕸️ Professional Networking 💡 Empathy In Business 🎁 Giver Mindset 🤝 Authentic Connection 💎 Value Creation

Fanocracy

by David Meerman Scott • 2020

Most companies chase transactions. The ones that build real communities of fans never have to.

3.64

356

🏗️ Community Building 🤝 Relationship Marketing 💛 Brand Loyalty ✨ Authentic Branding 💪 Employee Empowerment

Fanocracy 90%

Most companies chase transactions. The ones that build real communities of fans never have to.

by David Meerman Scott 2020

3.64

356 ratings

🏗️ Community Building 🤝 Relationship Marketing 💛 Brand Loyalty ✨ Authentic Branding 💪 Employee Empowerment

Networking Like a Pro

by Ivan R. Misner • 2009

800 contacts sleep in your database. The playbook for turning them into a referral engine.

3.81

305

🌐 Professional Networking 🤝 Referral Marketing 👂 Active Listening 🏷️ Personal Branding 🎁 Generosity In Business

Networking Like a Pro 90%

800 contacts sleep in your database. The playbook for turning them into a referral engine.

by Ivan R. Misner 2009

3.81

305 ratings

🌐 Professional Networking 🤝 Referral Marketing 👂 Active Listening 🏷️ Personal Branding 🎁 Generosity In Business

Hug Your Customers

by Jack Mitchell • 2003

A family retailer's playbook for replacing sales scripts with genuine human connection.

4.03

986

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management 🌟 Service Excellence 💎 Customer Loyalty

Hug Your Customers 90%

A family retailer's playbook for replacing sales scripts with genuine human connection.

by Jack Mitchell 2003

4.03

986 ratings

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management 🌟 Service Excellence 💎 Customer Loyalty

Do the KIND Thing

by Daniel Lubetzky • 2015

You don't have to choose between profit and purpose. The KIND founder's playbook for having both.

3.82

633

🧱 Social Entrepreneurship 🧭 Purpose-Driven Business 🍎 Food Industry 🚀 Startup Playbooks 🔗 Integrative Thinking

Do the KIND Thing 90%

You don't have to choose between profit and purpose. The KIND founder's playbook for having both.

by Daniel Lubetzky 2015

3.82

633 ratings

🧱 Social Entrepreneurship 🧭 Purpose-Driven Business 🍎 Food Industry 🚀 Startup Playbooks 🔗 Integrative Thinking

The Gift of Influence

by Tommy Spaulding • 2022

Forget followers. Influence is built one invested, present, promise-kept moment at a time.

3.79

429

🧑‍🏫 Servant Leadership 🤝 Relational Networking 🧭 Influence Without Authority 💬 Intentional Communication 🩹 Vulnerability In Leadership

The Gift of Influence 90%

Forget followers. Influence is built one invested, present, promise-kept moment at a time.

by Tommy Spaulding 2022

3.79

429 ratings

🧑‍🏫 Servant Leadership 🤝 Relational Networking 🧭 Influence Without Authority 💬 Intentional Communication 🩹 Vulnerability In Leadership

The Soulful Art of Persuasion

by Jason Harris • 2019

Persuasion without the hard sell: generosity, authenticity, and stories that actually stick.

3.87

252

🤝 Ethical Persuasion 👥 Relationship Building 📖 Persuasive Storytelling ✨ Authentic Leadership 🎁 Generosity Mindset

The Soulful Art of Persuasion 90%

Persuasion without the hard sell: generosity, authenticity, and stories that actually stick.

by Jason Harris 2019

3.87

252 ratings

🤝 Ethical Persuasion 👥 Relationship Building 📖 Persuasive Storytelling ✨ Authentic Leadership 🎁 Generosity Mindset

On Being Nice

by The School of Life • 2017

We turned nice into a synonym for boring and bankrupt. That was a catastrophic misreading.

3.82

1k+

🤝 Social Virtues ⚖️ Everyday Ethics 💛 Kindness Practice 💝 Emotional Generosity 👥 Friendship Philosophy

On Being Nice 90%

We turned nice into a synonym for boring and bankrupt. That was a catastrophic misreading.

by The School of Life 2017

3.82

1k+ ratings

🤝 Social Virtues ⚖️ Everyday Ethics 💛 Kindness Practice 💝 Emotional Generosity 👥 Friendship Philosophy

If Aristotle Ran General Motors

by Tom Morris • 1997

Ancient philosophy holds a blueprint for business success that modern management overlooks.

3.81

283

🏢 Corporate Culture ⚖️ Business Ethics 🏛️ Virtue Ethics 🔮 Workplace Spirituality ✨ Meaningful Work

If Aristotle Ran General Motors 89%

Ancient philosophy holds a blueprint for business success that modern management overlooks.

by Tom Morris 1997

3.81

283 ratings

🏢 Corporate Culture ⚖️ Business Ethics 🏛️ Virtue Ethics 🔮 Workplace Spirituality ✨ Meaningful Work

Small Giants

by Bo Burlingham • 2005

Growth is not the summit. Inside the companies that chose to be excellent instead of enormous.

3.85

6k+

🏡 Small Is Beautiful 🏢 Company Culture 🤝 Customer Intimacy 🔨 Business As Craft ✨ Organizational Soul

Small Giants 89%

Growth is not the summit. Inside the companies that chose to be excellent instead of enormous.

by Bo Burlingham 2005

3.85

6k+ ratings

🏡 Small Is Beautiful 🏢 Company Culture 🤝 Customer Intimacy 🔨 Business As Craft ✨ Organizational Soul

Discovering the Soul of Service

by Leonard L. Berry • 1999

The sustainable success playbook from 14 companies that chose values over shortcuts.

4.05

375

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

Discovering the Soul of Service 89%

The sustainable success playbook from 14 companies that chose values over shortcuts.

by Leonard L. Berry 1999

4.05

375 ratings

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

Business Secrets from the Bible

by Daniel Lapin • 2014

Ancient Hebrew wisdom for building wealth: serve strangers, give money away, and refuse to retire.

4.34

804

🙏 Faith And Business 🤝 Service And Wealth 🔗 Relational Business 🧱 Character In Business ⚖️ Ethical Capitalism

Business Secrets from the Bible 89%

Ancient Hebrew wisdom for building wealth: serve strangers, give money away, and refuse to retire.

by Daniel Lapin 2014

4.34

804 ratings

🙏 Faith And Business 🤝 Service And Wealth 🔗 Relational Business 🧱 Character In Business ⚖️ Ethical Capitalism

The Healing Organization

by Rajendra Sisodia • 2019

Companies built on care outperform those built on fear. The blueprint for making the switch.

4.29

129

🧠 Conscious Capitalism 🤝 Stakeholder Capitalism 🎯 Purpose-Driven Business 💚 Employee Well-Being ❤️ Compassionate Leadership

The Healing Organization 89%

Companies built on care outperform those built on fear. The blueprint for making the switch.

by Rajendra Sisodia 2019

4.29

129 ratings

🧠 Conscious Capitalism 🤝 Stakeholder Capitalism 🎯 Purpose-Driven Business 💚 Employee Well-Being ❤️ Compassionate Leadership

The Seven Levels of Communication

by Michael J. Maher • 2010

Why handwritten notes and phone calls outperform marketing dollars, and the system to prove it.

4.34

2k+

🤝 Relationship-Based Sales 🔄 Referral Marketing 🌐 Business Networking ⏳ Time Management 🎁 Generosity Mindset

The Seven Levels of Communication Summary

The Seven Levels of Communication 89%

Why handwritten notes and phone calls outperform marketing dollars, and the system to prove it.

by Michael J. Maher 2010

4.34

2k+ ratings

🤝 Relationship-Based Sales 🔄 Referral Marketing 🌐 Business Networking ⏳ Time Management 🎁 Generosity Mindset

Networking With Millionaires

by Thomas J. Stanley • 1993

Don't sell to millionaires. Help them earn more, and they'll sell you to everyone they know.

3.94

257

🏦 Professional Networking 🎁 Generosity In Business 🔗 Referral Marketing 💰 Affluent Marketing 🧠 Influence Building

Networking With Millionaires 89%

Don't sell to millionaires. Help them earn more, and they'll sell you to everyone they know.

by Thomas J. Stanley 1993

3.94

257 ratings

🏦 Professional Networking 🎁 Generosity In Business 🔗 Referral Marketing 💰 Affluent Marketing 🧠 Influence Building

Practice Random Acts of Kindness

by Harold S. Kushner • 2007

The smallest kindnesses ripple farthest. Daily practices for a more compassionate life.

5.00

🫂 Self-Compassion 🙏 Compassion Practice ✨ Spiritual Self-Help 💝 Altruism And Well-Being 🧠 Positive Psychology

Practice Random Acts of Kindness Summary

Practice Random Acts of Kindness 89%

The smallest kindnesses ripple farthest. Daily practices for a more compassionate life.

by Harold S. Kushner 2007

5.00

1 ratings

🫂 Self-Compassion 🙏 Compassion Practice ✨ Spiritual Self-Help 💝 Altruism And Well-Being 🧠 Positive Psychology

Compassionate Capitalism

by Rich DeVos • 1993

What if serving others, not exploiting them, is the real engine of profit?

4.43

240

🏛️ Ethical Capitalism ✝️ Christian Business 🤲 Servant Leadership 🎯 Goal Setting 🧭 Mentorship

Compassionate Capitalism 89%

What if serving others, not exploiting them, is the real engine of profit?

by Rich DeVos 1993

4.43

240 ratings

🏛️ Ethical Capitalism ✝️ Christian Business 🤲 Servant Leadership 🎯 Goal Setting 🧭 Mentorship

The Keys to Kindness

by Claudia Hammond • 2022

Kindness is trainable, contagious, and measurably improves your life. The evidence and the how.

3.70

307

🧠 Positive Psychology 🤝 Prosocial Behavior 💙 Everyday Kindness 🫂 Empathy Training 🪞 Self-Compassion

The Keys to Kindness 89%

Kindness is trainable, contagious, and measurably improves your life. The evidence and the how.

by Claudia Hammond 2022

3.70

307 ratings

🧠 Positive Psychology 🤝 Prosocial Behavior 💙 Everyday Kindness 🫂 Empathy Training 🪞 Self-Compassion

The Customer Service Revolution

by John R. DiJulius • 2015

A systematic playbook for customer experiences so good your customers stop asking about price.

4.04

279

🎯 Customer Experience ✨ Service Excellence 💪 Employee Empowerment 🔄 Corporate Culture Change 💝 Emotional Connection

The Customer Service Revolution 89%

A systematic playbook for customer experiences so good your customers stop asking about price.

by John R. DiJulius 2015

4.04

279 ratings

🎯 Customer Experience ✨ Service Excellence 💪 Employee Empowerment 🔄 Corporate Culture Change 💝 Emotional Connection

The Trusted Advisor

by David H. Maister • 2021

The formula that turns experts into advisors clients call first, pay without haggling, never leave.

3.81

5k+

🏢 Professional Services 🤝 Client Relationships 🧱 Trust Building 🧠 Emotional Intelligence 👂 Active Listening

The Trusted Advisor 89%

The formula that turns experts into advisors clients call first, pay without haggling, never leave.

by David H. Maister 2021

3.81

5k+ ratings

🏢 Professional Services 🤝 Client Relationships 🧱 Trust Building 🧠 Emotional Intelligence 👂 Active Listening

The Fred Factor

by Mark Sanborn • 2002

Treat every envelope like a masterpiece. A mailman's four rules for winning at work.

3.88

8k+

🛎️ Servant Leadership 🤝 Customer Service 🔥 Employee Engagement 🧱 Relationship Building 💎 Value Creation

The Fred Factor 89%

Treat every envelope like a masterpiece. A mailman's four rules for winning at work.

by Mark Sanborn 2002

3.88

8k+ ratings

🛎️ Servant Leadership 🤝 Customer Service 🔥 Employee Engagement 🧱 Relationship Building 💎 Value Creation

The Starbucks Experience

by Joseph A. Michelli • 2006

How Starbucks turns baristas into experience designers and every cup into a loyalty engine.

3.75

5k+

🛎️ Customer Experience 🏢 Corporate Culture 🤝 Employee Empowerment 🎨 Service Design 💚 Brand Loyalty

The Starbucks Experience 89%

How Starbucks turns baristas into experience designers and every cup into a loyalty engine.

by Joseph A. Michelli 2006

3.75

5k+ ratings

🛎️ Customer Experience 🏢 Corporate Culture 🤝 Employee Empowerment 🎨 Service Design 💚 Brand Loyalty

The Lost Art of Connecting

by Susan McPherson • 2021

Why the best-connected people lead with generosity, and a three-part method for doing it.

3.98

191

🤝 Business Networking 🎁 Service Mindset 👂 Active Listening 🔐 Trust Building 🌍 Inclusive Networking

The Lost Art of Connecting 89%

Why the best-connected people lead with generosity, and a three-part method for doing it.

by Susan McPherson 2021

3.98

191 ratings

🤝 Business Networking 🎁 Service Mindset 👂 Active Listening 🔐 Trust Building 🌍 Inclusive Networking

The Nordstrom Way

by Robert Spector • 1995

How a Seattle shoe store became a retail empire by making employees think like owners.

3.90

794

🏬 Retail Management 🤝 Customer Service 🏢 Company Culture 💪 Employee Empowerment 🧠 Hiring For Attitude

The Nordstrom Way 89%

How a Seattle shoe store became a retail empire by making employees think like owners.

by Robert Spector 1995

3.90

794 ratings

🏬 Retail Management 🤝 Customer Service 🏢 Company Culture 💪 Employee Empowerment 🧠 Hiring For Attitude

Build Your Dream Network

by J. Kelly Hoey • 2017

The career asset nobody teaches: a network built with purpose, not collected at parties.

3.67

336

🕸️ Professional Networking 🎁 Generosity In Business 📱 Social Media Strategy 🔗 Network Diversity 🤝 Trust Building

Build Your Dream Network 89%

The career asset nobody teaches: a network built with purpose, not collected at parties.

by J. Kelly Hoey 2017

3.67

336 ratings

🕸️ Professional Networking 🎁 Generosity In Business 📱 Social Media Strategy 🔗 Network Diversity 🤝 Trust Building

Leading the Starbucks Way

by Joseph A. Michelli • 2008

How Starbucks turned a commodity into community: the five principles any business can adopt.

3.78

562

🏢 Corporate Culture ☕ Customer Experience 💪 Employee Empowerment 🏗️ Brand Building 📊 Company Case Studies

Leading the Starbucks Way 89%

How Starbucks turned a commodity into community: the five principles any business can adopt.

by Joseph A. Michelli 2008

3.78

562 ratings

🏢 Corporate Culture ☕ Customer Experience 💪 Employee Empowerment 🏗️ Brand Building 📊 Company Case Studies

Get To The Top

by Suhel Seth • 2011

Ten rules that swap schmoozing for genuine relationships built on character, curiosity, and loyalty.

3.33

346

📊 Business Etiquette 🤝 Social Networking 🧱 Relationship Building 👔 Professional Friendships 🧑‍🏫 Mentorship

Get To The Top 89%

Ten rules that swap schmoozing for genuine relationships built on character, curiosity, and loyalty.

by Suhel Seth 2011

3.33

346 ratings

📊 Business Etiquette 🤝 Social Networking 🧱 Relationship Building 👔 Professional Friendships 🧑‍🏫 Mentorship

Everything About Corporate Etiquette

by Vivek Bindra • 2017

The unspoken rules of conduct that decide promotions, from your handshake to your inbox.

4.49

📊 Corporate Etiquette 🕊️ Civility 🚪 First Impressions 🤝 Conflict Resolution 🗣️ Assertiveness

Everything About Corporate Etiquette Summary

Everything About Corporate Etiquette 89%

The unspoken rules of conduct that decide promotions, from your handshake to your inbox.

by Vivek Bindra 2017

4.49

43 ratings

📊 Corporate Etiquette 🕊️ Civility 🚪 First Impressions 🤝 Conflict Resolution 🗣️ Assertiveness

Conscious Capitalism

by Rajendra Sisodia • 2012

Purpose-driven firms beat the market tenfold by serving all stakeholders, not just shareholders.

3.78

4k+

🎯 Purpose-Driven Business 🤝 Stakeholder Capitalism 🛡️ Servant Leadership 🔄 Systems Thinking 💼 Employee Engagement

Conscious Capitalism 89%

Purpose-driven firms beat the market tenfold by serving all stakeholders, not just shareholders.

by Rajendra Sisodia 2012

3.78

4k+ ratings

🎯 Purpose-Driven Business 🤝 Stakeholder Capitalism 🛡️ Servant Leadership 🔄 Systems Thinking 💼 Employee Engagement

A Better Way to Live

by Og Mandino • 1990

Twelve daily commitments that build a life of purpose and peace, no perfection required.

4.31

2k+

🏛️ Classic Self-Help 🔨 Work Ethic 🙏 Gratitude Practice 🧗 Perseverance 📅 Daily Practices

A Better Way to Live 89%

Twelve daily commitments that build a life of purpose and peace, no perfection required.

by Og Mandino 1990

4.31

2k+ ratings

🏛️ Classic Self-Help 🔨 Work Ethic 🙏 Gratitude Practice 🧗 Perseverance 📅 Daily Practices

What Clients Love

by Harry Beckwith • 2003

Clients choose who they like. A field guide for turning that fact into faster growth.

4.00

354

🤝 Client Relationships 🏢 Service Businesses 🏗️ Brand Building 🔒 Trust In Business ✨ Customer Experience

What Clients Love 89%

Clients choose who they like. A field guide for turning that fact into faster growth.

by Harry Beckwith 2003

4.00

354 ratings

🤝 Client Relationships 🏢 Service Businesses 🏗️ Brand Building 🔒 Trust In Business ✨ Customer Experience

Youtility

by Jay Baer • 2013

Turn your marketing into a free tool: replace ads with apps, and customers sell themselves.

3.99

1k+

📄 Content Marketing 🤝 Trust Building ⏱️ Real-Time Marketing 🏪 Small Business 🛟 Helpful Marketing

Youtility 89%

Turn your marketing into a free tool: replace ads with apps, and customers sell themselves.

by Jay Baer 2013

3.99

1k+ ratings

📄 Content Marketing 🤝 Trust Building ⏱️ Real-Time Marketing 🏪 Small Business 🛟 Helpful Marketing

Creating Superfans

by Brittany Hodak • 2023

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

4.37

260

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

Creating Superfans 89%

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

by Brittany Hodak 2023

4.37

260 ratings

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

All I Really Need to Know I Learned in Kindergarten

by Robert Fulghum • 1986

Life's most elusive wisdom is hidden in the rules you mastered by age five.

4.00

25k+

📦 Everyday Wisdom 🤝 Common Decency 🌟 Childlike Wonder 🏡 Simple Living 🏘️ Community Building

All I Really Need to Know I Learned in Kindergarten Summary

All I Really Need to Know I Learned in Kindergarten 89%

Life's most elusive wisdom is hidden in the rules you mastered by age five.

by Robert Fulghum 1986

4.00

25k+ ratings

📦 Everyday Wisdom 🤝 Common Decency 🌟 Childlike Wonder 🏡 Simple Living 🏘️ Community Building

The New Gold Standard

by Joseph A. Michelli • 2008

Trust your frontline with $2,000 per guest to fix anything: the Ritz-Carlton service method.

3.92

1k+

🏨 Luxury Hospitality ⭐ Service Excellence 💪 Employee Empowerment 🏛️ Corporate Culture 🎯 Customer Experience

The New Gold Standard 89%

Trust your frontline with $2,000 per guest to fix anything: the Ritz-Carlton service method.

by Joseph A. Michelli 2008

3.92

1k+ ratings

🏨 Luxury Hospitality ⭐ Service Excellence 💪 Employee Empowerment 🏛️ Corporate Culture 🎯 Customer Experience

The Go-Giver Influencer

by Bob Burg • 2018

Facing a hostile deal, an entrepreneur learns five principles that turn conflict into collaboration.

4.27

684

📖 Business Parable 🤝 Negotiation Skills 👨‍🏫 Mentor And Student 🤲 Win-Win Mindset 🧠 Emotional Intelligence

The Go-Giver Influencer 89%

Facing a hostile deal, an entrepreneur learns five principles that turn conflict into collaboration.

by Bob Burg 2018

4.27

684 ratings

📖 Business Parable 🤝 Negotiation Skills 👨‍🏫 Mentor And Student 🤲 Win-Win Mindset 🧠 Emotional Intelligence

Work Wife

by Erica Cerulo • 2019

Your closest female friendship already contains every ingredient of a durable business.

3.77

270

🚀 Female Founders 👥 Cofounder Dynamics 👯 Friendship At Work 💗 Workplace Empathy 🧩 Shared Leadership

Work Wife 89%

Your closest female friendship already contains every ingredient of a durable business.

by Erica Cerulo 2019

3.77

270 ratings

🚀 Female Founders 👥 Cofounder Dynamics 👯 Friendship At Work 💗 Workplace Empathy 🧩 Shared Leadership

High-Tech, High-Touch Customer Service

by Micah Solomon • 2012

The personal-service secret of beloved brands, and the technology that scales it.

3.77

113

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

High-Tech, High-Touch Customer Service Summary

High-Tech, High-Touch Customer Service 89%

The personal-service secret of beloved brands, and the technology that scales it.

by Micah Solomon 2012

3.77

113 ratings

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

Winning on Purpose

by Fred Reichheld • 2021

Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.

3.97

428

🧲 Customer Loyalty 🔄 Customer Retention 🎯 Corporate Purpose ⭐ Service Excellence 🏛️ Organizational Culture

Winning on Purpose 89%

Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.

by Fred Reichheld 2021

3.97

428 ratings

🧲 Customer Loyalty 🔄 Customer Retention 🎯 Corporate Purpose ⭐ Service Excellence 🏛️ Organizational Culture

Thou Shall Prosper

by Daniel Lapin • 2002

Unlearn the beliefs that make money feel dirty; build wealth through connection, not greed.

4.25

4k+

⚖️ Business Ethics 🌱 Value Creation 🤝 Relationship Capital 🪞 Self-Awareness 🔭 Foresight In Business

Thou Shall Prosper 89%

Unlearn the beliefs that make money feel dirty; build wealth through connection, not greed.

by Daniel Lapin 2002

4.25

4k+ ratings

⚖️ Business Ethics 🌱 Value Creation 🤝 Relationship Capital 🪞 Self-Awareness 🔭 Foresight In Business

Corporate Social Responsibility

by Philip Kotler • 2004

The framework that turns corporate giving from a cost into a competitive lever.

3.90

187

📊 Corporate Strategy 🌍 Social Impact 🏛️ Corporate Citizenship 📢 Cause Marketing 🤝 Stakeholder Capitalism

Corporate Social Responsibility 89%

The framework that turns corporate giving from a cost into a competitive lever.

by Philip Kotler 2004

3.90

187 ratings

📊 Corporate Strategy 🌍 Social Impact 🏛️ Corporate Citizenship 📢 Cause Marketing 🤝 Stakeholder Capitalism

Amaze Every Customer Every Time

by Shep Hyken • 2013

How a hardware chain beats the giants on service: 52 tactics your business can steal.

3.94

192

✨ Customer Experience 💪 Employee Empowerment 🏛️ Company Culture 💙 Customer Loyalty 🔗 Service Profit Chain

Amaze Every Customer Every Time 89%

How a hardware chain beats the giants on service: 52 tactics your business can steal.

by Shep Hyken 2013

3.94

192 ratings

✨ Customer Experience 💪 Employee Empowerment 🏛️ Company Culture 💙 Customer Loyalty 🔗 Service Profit Chain

Give and Take

by Adam M. Grant • 2013

Why helping others drives your success more than taking ever could.

4.07

40k+

🧠 Organizational Psychology 🤲 Altruism 🔗 Networking 👥 Collaboration 🌱 Talent Development

Give and Take 89%

Why helping others drives your success more than taking ever could.

by Adam M. Grant 2013

4.07

40k+ ratings

🧠 Organizational Psychology 🤲 Altruism 🔗 Networking 👥 Collaboration 🌱 Talent Development

The No Complaining Rule

by Jon Gordon • 2008

Venting costs your team far more than you realize. A rule that redirects it into solutions.

3.84

6k+

🏢 Workplace Culture 🧠 Positive Psychology 🔄 Cognitive Reframing 🙏 Gratitude Practice 😰 Stress Management

The No Complaining Rule 89%

Venting costs your team far more than you realize. A rule that redirects it into solutions.

by Jon Gordon 2008

3.84

6k+ ratings

🏢 Workplace Culture 🧠 Positive Psychology 🔄 Cognitive Reframing 🙏 Gratitude Practice 😰 Stress Management

Soup

by Jon Gordon • 2010

A failing soup CEO finds the recipe for turning her company around in a grandmother's kitchen.

4.07

1k+

🍲 Business Fable 🏢 Organizational Culture 👵 Wise Mentor ❤️ Servant Leadership 🤝 Employee Engagement

Soup 89%

A failing soup CEO finds the recipe for turning her company around in a grandmother's kitchen.

by Jon Gordon 2010

4.07

1k+ ratings

🍲 Business Fable 🏢 Organizational Culture 👵 Wise Mentor ❤️ Servant Leadership 🤝 Employee Engagement

Purpose

by Nikos Mourkogiannis • 2006

Strategy and profit do not build great companies. Moral purpose does, and philosophy shows why.

4.01

4k+

🎯 Corporate Purpose ⚖️ Moral Leadership 🏆 Competitive Advantage 💡 Innovation Culture 🔥 Employee Motivation

Purpose 89%

Strategy and profit do not build great companies. Moral purpose does, and philosophy shows why.

by Nikos Mourkogiannis 2006

4.01

4k+ ratings

🎯 Corporate Purpose ⚖️ Moral Leadership 🏆 Competitive Advantage 💡 Innovation Culture 🔥 Employee Motivation

The Invisible Touch

by Harry Beckwith • 2000

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

3.9

184

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships 🧠 Psychology Of Marketing 🔒 Trust Building

The Invisible Touch 88%

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

by Harry Beckwith 2000

3.9

184 ratings

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships 🧠 Psychology Of Marketing 🔒 Trust Building

The thank you economy

by Gary Vaynerchuk • 2010

Social media gave every customer a megaphone. The only strategy that keeps them on your side.

3.84

13k+

🛍️ Customer Experience 🤝 Relationship Marketing 🗣️ Word-Of-Mouth Marketing 📱 Social Media Strategy 🎯 Customer-Centricity

The thank you economy 88%

Social media gave every customer a megaphone. The only strategy that keeps them on your side.

by Gary Vaynerchuk 2010

3.84

13k+ ratings

🛍️ Customer Experience 🤝 Relationship Marketing 🗣️ Word-Of-Mouth Marketing 📱 Social Media Strategy 🎯 Customer-Centricity

Shut Up and Listen!

by Tilman Fertitta • 2019

A billionaire's blunt playbook: why niceness, tiny details, and bad timing create empires.

3.89

1k+

🛎️ Customer Experience 🛠️ Pragmatic Leadership 💰 Financial Literacy 🔄 Turnaround Management 🦈 Opportunism

Shut Up and Listen! 88%

A billionaire's blunt playbook: why niceness, tiny details, and bad timing create empires.

by Tilman Fertitta 2019

3.89

1k+ ratings

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