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SoBrief
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Retention Point
by Robert Skrob • 2018
Churn is the real enemy. The cure is one repeatable moment that makes a subscriber permanent.
3.73
309
Retention Point Summary
Retention Point 89%
Churn is the real enemy. The cure is one repeatable moment that makes a subscriber permanent.
by Robert Skrob 2018
3.73
309 ratings
Community Building on the Web
by Amy Jo Kim • 1999
Nine design rules for online communities that earn trust and grow more intimate, not less.
3.68
101
Community Building on the Web Summary
Community Building on the Web 88%
Nine design rules for online communities that earn trust and grow more intimate, not less.
by Amy Jo Kim 1999
3.68
101 ratings
Get Together
by Bailey Richardson • 2019
Start with five passionate friends, not 500 strangers: the lean playbook for communities that last.
3.77
735
Get Together Summary
Get Together 88%
Start with five passionate friends, not 500 strangers: the lean playbook for communities that last.
by Bailey Richardson 2019
3.77
735 ratings
Flat Army
by Dan Pontefract • 2013
The org chart is a lie that costs billions. The replacement is leaderful, connected, and flat.
3.41
112
Flat Army Summary
Flat Army 87%
The org chart is a lie that costs billions. The replacement is leaderful, connected, and flat.
by Dan Pontefract 2013
3.41
112 ratings
Customer Obsessed
by Eric Berridge • 2016
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
3.21
48
Customer Obsessed Summary
Customer Obsessed 87%
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
by Eric Berridge 2016
3.21
48 ratings
The Art of Community
by Charles H. Vogl • 2016
Seven elements that forge a meaningful community, where members grow and look out for each other.
3.68
1k+
The Art of Community Summary
The Art of Community 87%
Seven elements that forge a meaningful community, where members grow and look out for each other.
by Charles H. Vogl 2016
3.68
1k+ ratings
Loyalty 3.0
by Rajat Paharia • 2013
Five intrinsic drives plus data and game mechanics: a playbook for loyalty beyond points.
3.79
248
Loyalty 3.0 Summary
Loyalty 3.0 87%
Five intrinsic drives plus data and game mechanics: a playbook for loyalty beyond points.
by Rajat Paharia 2013
3.79
248 ratings
Community
by Peter Block • 2008
Belonging is not a program but a conversation: here is how to host it.
4.06
2k+
Community Summary
Community 87%
Belonging is not a program but a conversation: here is how to host it.
by Peter Block 2008
4.06
2k+ ratings
Citizens
by Jon Alexander • 2022
Society runs on two stories: we are subjects or consumers. A third story changes everything.
4.04
317
Citizens Summary
Citizens 87%
Society runs on two stories: we are subjects or consumers. A third story changes everything.
by Jon Alexander 2022
4.04
317 ratings
The Zen of Social Media Marketing
by Shama Hyder • 2010
Three steps to turn social media from a noisy time-sink into a customer-attracting system.
3.74
2k+
The Zen of Social Media Marketing Summary
The Zen of Social Media Marketing 86%
Three steps to turn social media from a noisy time-sink into a customer-attracting system.
by Shama Hyder 2010
3.74
2k+ ratings
The Art of Gathering
by Priya Parker • 2018
Stop hosting on autopilot: give your gathering a disputable purpose and watch people lean in.
3.94
29k+
The Art of Gathering Summary
The Art of Gathering 86%
Stop hosting on autopilot: give your gathering a disputable purpose and watch people lean in.
by Priya Parker 2018
3.94
29k+ ratings
The Gamification Revolution
by Gabe Zichermann • 2013
What makes games sticky, and how to steal their playbook for business.
3.71
194
The Gamification Revolution Summary
The Gamification Revolution 86%
What makes games sticky, and how to steal their playbook for business.
by Gabe Zichermann 2013
3.71
194 ratings
Organizing
by Marshall Ganz • 2014
The disciplined craft of turning personal stories and living-room meetings into political power.
4.26
19
Organizing Summary
Organizing 86%
The disciplined craft of turning personal stories and living-room meetings into political power.
by Marshall Ganz 2014
4.26
19 ratings
New Power
by Jeremy Heimans • 2018
Power spreads through networks, not hierarchies. The blueprint for ideas the crowd will carry.
3.81
2k+
New Power Summary
New Power 86%
Power spreads through networks, not hierarchies. The blueprint for ideas the crowd will carry.
by Jeremy Heimans 2018
3.81
2k+ ratings
Politics Is for Power
by Eitan D. Hersh • 2020
Political obsession is a spectator sport that cedes power to the people who actually organize.
4.09
1k+
Politics Is for Power Summary
Politics Is for Power 86%
Political obsession is a spectator sport that cedes power to the people who actually organize.
by Eitan D. Hersh 2020
4.09
1k+ ratings
The World Caf�
by Juanita Brown • 2005
Small tables, one question, rotating groups: the meeting format that surfaces collective insight.
4.11
444
The World Caf� Summary
The World Caf� 86%
Small tables, one question, rotating groups: the meeting format that surfaces collective insight.
by Juanita Brown 2005
4.11
444 ratings
Press Start
by Daniel Griffin • 2019
Forget points and badges. The marketing power of games is in solving problems people actually have.
3.80
10
Press Start Summary
Press Start 86%
Forget points and badges. The marketing power of games is in solving problems people actually have.
by Daniel Griffin 2019
3.80
10 ratings
Rules for Revolutionaries
by Becky Bond • 2016
The volunteer-led organizing model that scales from a living room to a nationwide movement.
3.84
762
Rules for Revolutionaries Summary
Rules for Revolutionaries 86%
The volunteer-led organizing model that scales from a living room to a nationwide movement.
by Becky Bond 2016
3.84
762 ratings
Cognitive Surplus
by Clay Shirky • 2010
Spare time, once captive to television, is now building public goods at the scale of nations.
3.83
6k+
Cognitive Surplus Summary
Cognitive Surplus 86%
Spare time, once captive to television, is now building public goods at the scale of nations.
by Clay Shirky 2010
3.83
6k+ ratings
The Culture Puzzle
by Mario Moussa • 2021
Culture, not strategy, drives success; the secret is mastering the forces that shape it.
3.83
54
The Culture Puzzle Summary
The Culture Puzzle 86%
Culture, not strategy, drives success; the secret is mastering the forces that shape it.
by Mario Moussa 2021
3.83
54 ratings
Building Successful Communities of Practice
by Emily Webber • 2016
Build a peer community where knowledge flows across teams, and silos dissolve from within.
3.86
254
Building Successful Communities of Practice Summary
Building Successful Communities of Practice 86%
Build a peer community where knowledge flows across teams, and silos dissolve from within.
by Emily Webber 2016
3.86
254 ratings
Dedication and Leadership
by Douglas Arnold Hyde • 1956
An ex-Communist exposes the methods that let a tiny minority capture a third of the world.
4.18
275
Dedication and Leadership Summary
Dedication and Leadership 86%
An ex-Communist exposes the methods that let a tiny minority capture a third of the world.
by Douglas Arnold Hyde 1956
4.18
275 ratings
Managing the Millennials
by Chip Espinoza • 2010
The generation that won't take orders wants something else. Give it, and they'll outwork anyone.
3.74
248
Managing the Millennials Summary
Managing the Millennials 86%
The generation that won't take orders wants something else. Give it, and they'll outwork anyone.
by Chip Espinoza 2010
3.74
248 ratings
The 5 Languages of Appreciation in the Workplace
by Gary Chapman • 2011
Most workplace appreciation misses. An inventory that shows how each person actually receives it.
3.68
7k+
The 5 Languages of Appreciation in the Workplace Summary
The 5 Languages of Appreciation in the Workplace 86%
Most workplace appreciation misses. An inventory that shows how each person actually receives it.
by Gary Chapman 2011
3.68
7k+ ratings
Game of Work, The
by Charles Coonradt • 1999
Why people work harder at games than at jobs, and five rules for stealing that energy.
3.83
156
Game of Work, The Summary
Game of Work, The 86%
Why people work harder at games than at jobs, and five rules for stealing that energy.
by Charles Coonradt 1999
3.83
156 ratings
Jab, Jab, Jab, Right Hook
by Gary Vaynerchuk • 2013
Give value long before you sell, and make every post feel native to its platform.
3.95
9k+
Jab, Jab, Jab, Right Hook Summary
Jab, Jab, Jab, Right Hook 86%
Give value long before you sell, and make every post feel native to its platform.
by Gary Vaynerchuk 2013
3.95
9k+ ratings
The Western Illusion of Human Nature
by Marshall Sahlins • 2008
Turnover costs $43,000 per employee. The frontline leader's playbook for keeping your best people.
4.12
329
The Western Illusion of Human Nature Summary
The Western Illusion of Human Nature 86%
Turnover costs $43,000 per employee. The frontline leader's playbook for keeping your best people.
by Marshall Sahlins 2008
4.12
329 ratings
Braving the Wilderness
by Brené Brown • 2017
The more we sort into tribes, the lonelier we get. Belonging starts with standing alone.
4.12
121k+
Braving the Wilderness Summary
Braving the Wilderness 86%
The more we sort into tribes, the lonelier we get. Belonging starts with standing alone.
by Brené Brown 2017
4.12
121k+ ratings
Creating Superfans
by Brittany Hodak • 2023
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
4.37
260
Creating Superfans Summary
Creating Superfans 86%
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
by Brittany Hodak 2023
4.37
260 ratings
The Content Code
by Mark W. Schaefer • 2015
The content flood means yours goes unseen. Six strategies for getting it shared and trusted.
3.83
339
The Content Code Summary
The Content Code 86%
The content flood means yours goes unseen. Six strategies for getting it shared and trusted.
by Mark W. Schaefer 2015
3.83
339 ratings
ENGAGEMENT MAGIC
by Tracy Maylett • 2019
Why your most generous perks fail to create engagement, and the five conditions that actually work.
3.93
134
ENGAGEMENT MAGIC Summary
ENGAGEMENT MAGIC 86%
Why your most generous perks fail to create engagement, and the five conditions that actually work.
by Tracy Maylett 2019
3.93
134 ratings
Superconnector
by Scott Gerber • 2018
Why the best-connected people skip the networking events and what they do instead.
3.55
434
Superconnector Summary
Superconnector 86%
Why the best-connected people skip the networking events and what they do instead.
by Scott Gerber 2018
3.55
434 ratings
Agents Of Change
by John M. Tate • 2017
Turn a 5% retention bump into 85% more profit. The community-driven playbook for insurance agencies.
4.12
26
Agents Of Change Summary
Agents Of Change 86%
Turn a 5% retention bump into 85% more profit. The community-driven playbook for insurance agencies.
by John M. Tate 2017
4.12
26 ratings
Uplifting Service
by Ron Kaufman • 2012
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
3.85
334
Uplifting Service Summary
Uplifting Service 86%
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
by Ron Kaufman 2012
3.85
334 ratings
The Seven Rules of Trust
by Jimmy Wales • 2025
What Wikipedia knows about trust: a blueprint for scaling reliability from one person to the world.
3.89
472
The Seven Rules of Trust Summary
The Seven Rules of Trust 86%
What Wikipedia knows about trust: a blueprint for scaling reliability from one person to the world.
by Jimmy Wales 2025
3.89
472 ratings
Actionable Gamification
by Yu-kai Chou • 2015
Eight human drives power every action. A blueprint for designing products people can't put down.
4.14
2k+
Actionable Gamification Summary
Actionable Gamification 86%
Eight human drives power every action. A blueprint for designing products people can't put down.
by Yu-kai Chou 2015
4.14
2k+ ratings
The Brand Idea
by Nathalie Laidler-Kylande • 2013
Nonprofit brands shouldn't compete. They should align, involve stakeholders, and partner for impact.
3.40
52
The Brand Idea Summary
The Brand Idea 86%
Nonprofit brands shouldn't compete. They should align, involve stakeholders, and partner for impact.
by Nathalie Laidler-Kylande 2013
3.40
52 ratings
Gamify
by Brian Burke • 2014
Stop adding badges to everything. Real gamification starts with what the player wants to achieve.
3.44
521
Gamify Summary
Gamify 86%
Stop adding badges to everything. Real gamification starts with what the player wants to achieve.
by Brian Burke 2014
3.44
521 ratings
Superfans
by Pat Flynn • 2019
Build a fan base that buys, shares, and stays: the four-stage method for creating true believers.
4.12
2k+
Superfans Summary
Superfans 86%
Build a fan base that buys, shares, and stays: the four-stage method for creating true believers.
by Pat Flynn 2019
4.12
2k+ ratings
Creating Magic
by Lee Cockerell • 2008
Ten leadership lessons from the man who ran Disney World's ops, starting in the laundry room.
4.27
3k+
Creating Magic Summary
Creating Magic 86%
Ten leadership lessons from the man who ran Disney World's ops, starting in the laundry room.
by Lee Cockerell 2008
4.27
3k+ ratings
Fans First
by Jesse Cole • 2022
Forget advertising. How to build fans devoted enough to drive across the country for you.
4.36
983
Fans First Summary
Fans First 86%
Forget advertising. How to build fans devoted enough to drive across the country for you.
by Jesse Cole 2022
4.36
983 ratings
The Psychology of Belonging
by Kelly-Ann Allen • 2020
Belonging is a survival need. Here are the skills biology wired your brain to crave.
3.82
44
The Psychology of Belonging Summary
The Psychology of Belonging 86%
Belonging is a survival need. Here are the skills biology wired your brain to crave.
by Kelly-Ann Allen 2020
3.82
44 ratings
People Strategy
by Jack Altman • 2021
Culture isn't a perk. It's the feedback, data, and growth path system that outperforms competitors.
3.63
167
People Strategy Summary
People Strategy 86%
Culture isn't a perk. It's the feedback, data, and growth path system that outperforms competitors.
by Jack Altman 2021
3.63
167 ratings
Leading Beyond Change
by Michael Sahota • 2021
90% of transformations fail because an organization cannot evolve beyond its leader's consciousness.
4.17
29
Leading Beyond Change Summary
Leading Beyond Change 86%
90% of transformations fail because an organization cannot evolve beyond its leader's consciousness.
by Michael Sahota 2021
4.17
29 ratings
Optimize
by Lee Odden • 2012
Optimize for Google and for humans simultaneously: the integrated playbook that ends the tug-of-war.
3.78
264
Optimize Summary
Optimize 86%
Optimize for Google and for humans simultaneously: the integrated playbook that ends the tug-of-war.
by Lee Odden 2012
3.78
264 ratings
Resonate
by Nancy Duarte • 2010
Make your audience the hero of a mythic journey, and a talk becomes a movement.
4.11
6k+
Resonate Summary
Resonate 86%
Make your audience the hero of a mythic journey, and a talk becomes a movement.
by Nancy Duarte 2010
4.11
6k+ ratings
Turning Small Talk into Big Talk
by Jan Janura • 2023
Why dinner party talk stalls, and the questions that pull a room into real conversation.
2.92
75
Turning Small Talk into Big Talk Summary
Turning Small Talk into Big Talk 86%
Why dinner party talk stalls, and the questions that pull a room into real conversation.
by Jan Janura 2023
2.92
75 ratings
The Lost Art of Connecting
by Susan McPherson • 2021
Why the best-connected people lead with generosity, and a three-part method for doing it.
3.98
191
The Lost Art of Connecting Summary
The Lost Art of Connecting 86%
Why the best-connected people lead with generosity, and a three-part method for doing it.
by Susan McPherson 2021
3.98
191 ratings
Freedom, Inc.
by Brian M. Carney • 2009
Command-and-control kills innovation. The case for setting employees free and watching growth soar.
4.24
251
Freedom, Inc. Summary
Freedom, Inc. 86%
Command-and-control kills innovation. The case for setting employees free and watching growth soar.
by Brian M. Carney 2009
4.24
251 ratings
Top of Mind (PB)
by John Hall • 2017
Help first, sell later: how to use content to become the first person your audience thinks of.
3.77
305
Top of Mind (PB) Summary
Top of Mind (PB) 86%
Help first, sell later: how to use content to become the first person your audience thinks of.
by John Hall 2017
3.77
305 ratings
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