Firing Clients Books | Summaries & Audio

The Pumpkin Plan

by Mike Michalowicz • 2012

Fire your worst clients, spoil your best, and build systems so you don't have to run the show.

4.10

4k+

🧑‍💼 Client Management 🔍 Extreme Focus ✂️ Business Pruning

The Pumpkin Plan 87%

Fire your worst clients, spoil your best, and build systems so you don't have to run the show.

by Mike Michalowicz 2012

4.10

4k+ ratings

🧑‍💼 Client Management 🔍 Extreme Focus ✂️ Business Pruning

Necessary Endings

by Henry Cloud • 2011

End the good to make room for the great: a pruning discipline for stuck lives and businesses.

4.28

6k+

🧭 Strategic Quitting 👥 People Management 🔄 Organizational Renewal

Necessary Endings 85%

End the good to make room for the great: a pruning discipline for stuck lives and businesses.

by Henry Cloud 2011

4.28

6k+ ratings

🧭 Strategic Quitting 👥 People Management 🔄 Organizational Renewal

The Win Without Pitching Manifesto

by Blair Enns • 2010

The pitch is the enemy: how creative firms win clients without giving away their thinking.

4.44

3k+

💼 Professional Services 🏛️ Agency Management 🎯 Niche Specialization

The Win Without Pitching Manifesto Summary

The Win Without Pitching Manifesto 85%

The pitch is the enemy: how creative firms win clients without giving away their thinking.

by Blair Enns 2010

4.44

3k+ ratings

💼 Professional Services 🏛️ Agency Management 🎯 Niche Specialization

No B.S. Ruthless Management of People and Profits

by Dan S. Kennedy • 2008

Your employees have their own agenda. The enforcement system that puts profit back in command.

4.09

729

🏢 Small Business Management 💰 Profit-First Management ⚖️ Workplace Accountability

No B.S. Ruthless Management of People and Profits Summary

No B.S. Ruthless Management of People and Profits 85%

Your employees have their own agenda. The enforcement system that puts profit back in command.

by Dan S. Kennedy 2008

4.09

729 ratings

🏢 Small Business Management 💰 Profit-First Management ⚖️ Workplace Accountability

Rain Making

by Ford Harding • 2008

A system for winning clients when you'd rather do the work, built on three multiplying levers.

3.82

🏢 Professional Services 🎯 Client Acquisition 🤝 Networking Strategy

Rain Making 85%

A system for winning clients when you'd rather do the work, built on three multiplying levers.

by Ford Harding 2008

3.82

97 ratings

🏢 Professional Services 🎯 Client Acquisition 🤝 Networking Strategy

Get Clients Now!

by C.J. Hayden • 1999

Dreading marketing? A 28-day system replaces the dread with ten daily actions and one worksheet.

3.98

794

🏪 Small Business Marketing ⚙️ Marketing Systems 🎯 Client Acquisition

Get Clients Now! 85%

Dreading marketing? A 28-day system replaces the dread with ten daily actions and one worksheet.

by C.J. Hayden 1999

3.98

794 ratings

🏪 Small Business Marketing ⚙️ Marketing Systems 🎯 Client Acquisition

Design Is a Job

by Mike Monteiro • 2012

Stop designing for exposure: a field manual for building a profitable, sustainable design practice.

4.22

5k+

🏢 Design Business 🎨 Creative Freelancing 💰 Value Pricing

Design Is a Job 85%

Stop designing for exposure: a field manual for building a profitable, sustainable design practice.

by Mike Monteiro 2012

4.22

5k+ ratings

🏢 Design Business 🎨 Creative Freelancing 💰 Value Pricing

The Activator Advantage

by Matthew Dixon • 2025

Five business development profiles. Four fail today. The learnable habits of the one that wins.

4.05

129

🧑‍💼 Professional Services 🌧️ Rainmaking 📈 Business Development

The Activator Advantage 85%

Five business development profiles. Four fail today. The learnable habits of the one that wins.

by Matthew Dixon 2025

4.05

129 ratings

🧑‍💼 Professional Services 🌧️ Rainmaking 📈 Business Development

Survival Skills for Freelancers

by Sarah Townsend • 2020

A freelancer's guide to staying afloat when income dips, isolation hits, and burnout looms.

4.27

149

💼 Freelancing 💰 Freelance Finance 🧯 Burnout Prevention

Survival Skills for Freelancers 85%

A freelancer's guide to staying afloat when income dips, isolation hits, and burnout looms.

by Sarah Townsend 2020

4.27

149 ratings

💼 Freelancing 💰 Freelance Finance 🧯 Burnout Prevention

The Customer Service Survival Kit

by Richard S. Gallagher • 2013

The exact words that defuse an angry customer: a frontline survival guide for the worst moments.

3.94

142

🛎️ Customer Service 😤 Difficult Customers 🧊 Conflict De-Escalation

The Customer Service Survival Kit Summary

The Customer Service Survival Kit 85%

The exact words that defuse an angry customer: a frontline survival guide for the worst moments.

by Richard S. Gallagher 2013

3.94

142 ratings

🛎️ Customer Service 😤 Difficult Customers 🧊 Conflict De-Escalation

New Law Practice

by D Carr • 2017

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

3.00

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping

New Law Practice 85%

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

by D Carr 2017

3.00

2 ratings

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping

Stop Thinking Like a Freelancer

by Liam Veitch • 2014

Your skill is worth ten times more if you stop selling hours. The freelance-to-business playbook.

3.81

196

💼 Freelance Business 🧑‍💻 Solopreneurship 🧲 Client Attraction

Stop Thinking Like a Freelancer 85%

Your skill is worth ten times more if you stop selling hours. The freelance-to-business playbook.

by Liam Veitch 2014

3.81

196 ratings

💼 Freelance Business 🧑‍💻 Solopreneurship 🧲 Client Attraction

How to Start a Home-Based Handyman Business

by Terry Meany • 2009

Turn repair skills into a real business: the map from license to invoice to exit strategy.

2.89

🏠 Home Services 🚀 Business Startup 🧑‍💼 Solo Entrepreneurship

How to Start a Home-Based Handyman Business Summary

How to Start a Home-Based Handyman Business 84%

Turn repair skills into a real business: the map from license to invoice to exit strategy.

by Terry Meany 2009

2.89

9 ratings

🏠 Home Services 🚀 Business Startup 🧑‍💼 Solo Entrepreneurship

Secrets of a Freelance Writer

by Robert W. Bly • 2006

Six-figure writing careers aren't for geniuses. They're for those who treat freelance as a business.

3.94

159

🖋 Freelance Writing 📋 Copywriting 💼 Self-Employment

Secrets of a Freelance Writer 84%

Six-figure writing careers aren't for geniuses. They're for those who treat freelance as a business.

by Robert W. Bly 2006

3.94

159 ratings

🖋 Freelance Writing 📋 Copywriting 💼 Self-Employment

Badass Your Brand

by Pia Silva • 2017

The brand playbook for commanding premium prices and working only with clients you actually want.

4.40

400

🎯 Personal Branding 🏆 Expert Positioning 🌟 Brand Differentiation

Badass Your Brand 84%

The brand playbook for commanding premium prices and working only with clients you actually want.

by Pia Silva 2017

4.40

400 ratings

🎯 Personal Branding 🏆 Expert Positioning 🌟 Brand Differentiation

What Clients Love

by Harry Beckwith • 2003

Clients choose who they like. A field guide for turning that fact into faster growth.

4.00

354

🤝 Client Relationships 🏢 Service Businesses 🏗️ Brand Building

What Clients Love 84%

Clients choose who they like. A field guide for turning that fact into faster growth.

by Harry Beckwith 2003

4.00

354 ratings

🤝 Client Relationships 🏢 Service Businesses 🏗️ Brand Building

The Invisible Touch

by Harry Beckwith • 2000

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

3.9

184

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships

The Invisible Touch 84%

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

by Harry Beckwith 2000

3.9

184 ratings

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships

The Freelancer's Bible

by Sara Horowitz • 2012

Solo, steady, and secure: the playbook for turning freelance gigs into a career you control.

3.89

520

🧑💻 Freelance Career 📊 Gig Economy 💼 Portfolio Career

The Freelancer's Bible 84%

Solo, steady, and secure: the playbook for turning freelance gigs into a career you control.

by Sara Horowitz 2012

3.89

520 ratings

🧑💻 Freelance Career 📊 Gig Economy 💼 Portfolio Career

The Seven Figure Agency Roadmap

by Josh Nelson • 2021

Charge $1,000 a month, not by the project: the playbook for a seven-figure agency.

4.35

486

🏢 Agency Business 🎯 Niche Marketing 🔄 Recurring Revenue

The Seven Figure Agency Roadmap 84%

Charge $1,000 a month, not by the project: the playbook for a seven-figure agency.

by Josh Nelson 2021

4.35

486 ratings

🏢 Agency Business 🎯 Niche Marketing 🔄 Recurring Revenue

The Art of Client Service, Revised and Updated Edition

by Robert Solomon • 2003

The advertising guide that teaches one thing: the relationship is the product, not the campaign.

3.95

791

📺 Advertising 🗂️ Account Management 🤝 Client Relationships

The Art of Client Service, Revised and Updated Edition Summary

The Art of Client Service, Revised and Updated Edition 84%

The advertising guide that teaches one thing: the relationship is the product, not the campaign.

by Robert Solomon 2003

3.95

791 ratings

📺 Advertising 🗂️ Account Management 🤝 Client Relationships

Confessions of an Event Planner

by Judy Allen • 2009

Behind the elegant table settings: what an event planner really does when the guests run wild.

3.27

🎪 Event Planning 🏨 Hospitality Industry ⚖️ Ethical Dilemmas

Confessions of an Event Planner 84%

Behind the elegant table settings: what an event planner really does when the guests run wild.

by Judy Allen 2009

3.27

33 ratings

🎪 Event Planning 🏨 Hospitality Industry ⚖️ Ethical Dilemmas

Creative, Inc.

by Meg Mateo Ilasco • 2010

From pricing to firing bad clients: the business manual creative freelancers actually need.

3.82

1k+

🧑‍💼 Freelance Business 🎨 Creative Careers 🤝 Client Management

Creative, Inc. 84%

From pricing to firing bad clients: the business manual creative freelancers actually need.

by Meg Mateo Ilasco 2010

3.82

1k+ ratings

🧑‍💼 Freelance Business 🎨 Creative Careers 🤝 Client Management

Business and Entrepreneurship for Filmmakers

by Charles Haine • 2019

Film schools teach craft, not cashflow. The business skills every working filmmaker actually needs.

4.00

🎬 Creative Entrepreneurship 🎥 Film Industry 🎨 Creative Freelancing

Business and Entrepreneurship for Filmmakers Summary

Business and Entrepreneurship for Filmmakers 84%

Film schools teach craft, not cashflow. The business skills every working filmmaker actually needs.

by Charles Haine 2019

4.00

5 ratings

🎬 Creative Entrepreneurship 🎥 Film Industry 🎨 Creative Freelancing

Strategy and the Fat Smoker

by David H. Maister • 2008

Knowing the right move is easy. Making it is the strategy problem no one talks about.

3.89

258

🧠 Knowing-Doing Gap 💼 Professional Services 🎯 Strategy Execution

Strategy and the Fat Smoker 84%

Knowing the right move is easy. Making it is the strategy problem no one talks about.

by David H. Maister 2008

3.89

258 ratings

🧠 Knowing-Doing Gap 💼 Professional Services 🎯 Strategy Execution

Getting Naked

by Patrick Lencioni • 2002

The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.

4.20

6k+

🤝 Client Relationships 💼 Consulting Practice 🔒 Trust Building

Getting Naked 84%

The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.

by Patrick Lencioni 2002

4.20

6k+ ratings

🤝 Client Relationships 💼 Consulting Practice 🔒 Trust Building

The Trusted Advisor

by David H. Maister • 2021

The formula that turns experts into advisors clients call first, pay without haggling, never leave.

3.81

5k+

🏢 Professional Services 🤝 Client Relationships 🧱 Trust Building

The Trusted Advisor 84%

The formula that turns experts into advisors clients call first, pay without haggling, never leave.

by David H. Maister 2021

3.81

5k+ ratings

🏢 Professional Services 🤝 Client Relationships 🧱 Trust Building

The Wealthy Freelancer

by Steve Slaunwhite • 2010

The pricing, marketing, and mindset shifts that turn freelance gigs into a six-figure business.

3.95

346

💼 Freelance Business 🚀 Solo Entrepreneurship 🎯 Client Acquisition

The Wealthy Freelancer 84%

The pricing, marketing, and mindset shifts that turn freelance gigs into a six-figure business.

by Steve Slaunwhite 2010

3.95

346 ratings

💼 Freelance Business 🚀 Solo Entrepreneurship 🎯 Client Acquisition

What's Your Dream?

by Simon Squibb • 2025

Homeless at fifteen, retired at forty: counterintuitive rules for building a life around your dream.

3.79

2k+

🧭 Finding Purpose 🔄 Career Change 🥾 Bootstrapping

What's Your Dream? 84%

Homeless at fifteen, retired at forty: counterintuitive rules for building a life around your dream.

by Simon Squibb 2025

3.79

2k+ ratings

🧭 Finding Purpose 🔄 Career Change 🥾 Bootstrapping

Time Traps

by Todd Duncan • 2005

Time is the symptom; task overload is the disease. A four-part boundary system to reclaim your day.

3.68

146

🗂️ Task Management 📈 Sales Productivity 🛑 Boundary Setting

Time Traps 84%

Time is the symptom; task overload is the disease. A four-part boundary system to reclaim your day.

by Todd Duncan 2005

3.68

146 ratings

🗂️ Task Management 📈 Sales Productivity 🛑 Boundary Setting

Million Dollar Consulting

by Alan Weiss • 1992

Stop billing by the hour. The rules for value-based fees and an 80% proposal close rate.

3.90

2k+

🧑‍💼 Solo Consulting 💰 Value-Based Pricing 📄 Consulting Proposals

Million Dollar Consulting 84%

Stop billing by the hour. The rules for value-based fees and an 80% proposal close rate.

by Alan Weiss 1992

3.90

2k+ ratings

🧑‍💼 Solo Consulting 💰 Value-Based Pricing 📄 Consulting Proposals

101 Tough Conversations to Have with Employees

by Paul Falcone • 2009

Body odor, missed deadlines, insubordination: 101 scripts for the conversations managers dread.

3.79

411

🗣️ Difficult Conversations ⚖️ Employee Discipline 📈 Performance Management

101 Tough Conversations to Have with Employees Summary

101 Tough Conversations to Have with Employees 84%

Body odor, missed deadlines, insubordination: 101 scripts for the conversations managers dread.

by Paul Falcone 2009

3.79

411 ratings

🗣️ Difficult Conversations ⚖️ Employee Discipline 📈 Performance Management

The Dip

by Seth Godin • 2007

The secret to winning isn't persistence. It's knowing exactly when to walk away.

3.78

38k+

🚪 Strategic Quitting 💼 Career Strategy 🧭 Decision Frameworks

The Dip 84%

The secret to winning isn't persistence. It's knowing exactly when to walk away.

by Seth Godin 2007

3.78

38k+ ratings

🚪 Strategic Quitting 💼 Career Strategy 🧭 Decision Frameworks

How to Launch a Freelance Copywriting Business

by Jules Horne • 2018

Most copywriters earn a full income from five billable hours. Here's how creative writers can start.

3.75

✍️ Freelance Copywriting 🎨 Creative Business 🤝 Client Acquisition

How to Launch a Freelance Copywriting Business Summary

How to Launch a Freelance Copywriting Business 84%

Most copywriters earn a full income from five billable hours. Here's how creative writers can start.

by Jules Horne 2018

3.75

40 ratings

✍️ Freelance Copywriting 🎨 Creative Business 🤝 Client Acquisition

Tomorrow's Lawyers

by Richard Susskind • 2013

More legal help for less money: the demand that is finally breaking law firms apart.

3.90

1k+

⚖️ Legal Industry 💻 Legal Technology 🔄 Disruptive Innovation

Tomorrow's Lawyers 84%

More legal help for less money: the demand that is finally breaking law firms apart.

by Richard Susskind 2013

3.90

1k+ ratings

⚖️ Legal Industry 💻 Legal Technology 🔄 Disruptive Innovation

The Freelance Content Marketing Writer

by Jennifer Goforth Gregory • 2018

Find clients who pay $100 an hour for business writing, no tech background required.

4.54

167

✍️ Freelance Writing 📄 Content Marketing 📝 Business Writing

The Freelance Content Marketing Writer Summary

The Freelance Content Marketing Writer 84%

Find clients who pay $100 an hour for business writing, no tech background required.

by Jennifer Goforth Gregory 2018

4.54

167 ratings

✍️ Freelance Writing 📄 Content Marketing 📝 Business Writing

How to Start a Home-Based Public Relations Business

by Randi Minetor • 2012

Start a PR firm from your spare room: pricing, pitching, ethics, and keeping work flowing.

4.50

🗣️ Public Relations 🏠 Home-Based Business 💼 Freelancing

How to Start a Home-Based Public Relations Business Summary

How to Start a Home-Based Public Relations Business 84%

Start a PR firm from your spare room: pricing, pitching, ethics, and keeping work flowing.

by Randi Minetor 2012

4.50

2 ratings

🗣️ Public Relations 🏠 Home-Based Business 💼 Freelancing

Hug Your Haters

by Jay Baer • 2016

Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.

3.85

788

🗣️ Customer Complaints 🔄 Service Recovery 💻 Online Reputation

Hug Your Haters 84%

Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.

by Jay Baer 2016

3.85

788 ratings

🗣️ Customer Complaints 🔄 Service Recovery 💻 Online Reputation

The Best of No B.S.

by Dan S. Kennedy • 2022

Your time is worth three times what you think. Guard it, get rich.

4.60

⚡ Business Productivity 💰 Financial Independence ⏱️ Time Valuation

The Best of No B.S. 84%

Your time is worth three times what you think. Guard it, get rich.

by Dan S. Kennedy 2022

4.60

10 ratings

⚡ Business Productivity 💰 Financial Independence ⏱️ Time Valuation

The Freelance Way

by Robert Vlach • 2022

The freelance systems that get you through the two years before reputation compounds.

4.47

323

🧑‍💻 Freelancing 💼 Small Business 🆕 New Freelancers

The Freelance Way 84%

The freelance systems that get you through the two years before reputation compounds.

by Robert Vlach 2022

4.47

323 ratings

🧑‍💻 Freelancing 💼 Small Business 🆕 New Freelancers

The Ultimate Freelancer's Guidebook

by Yuwanda Black • 2016

Pricing without apology, clients who stay, and a business that pays: the freelance setup manual.

4.13

💼 Freelance Business 🌱 New Freelancers 💰 Freelance Pricing

The Ultimate Freelancer's Guidebook Summary

The Ultimate Freelancer's Guidebook 84%

Pricing without apology, clients who stay, and a business that pays: the freelance setup manual.

by Yuwanda Black 2016

4.13

40 ratings

💼 Freelance Business 🌱 New Freelancers 💰 Freelance Pricing

You're My Favorite Client

by Mike Monteiro • 2014

Stop saying 'make the logo bigger' and learn what to ask for instead.

4.26

446

🗂️ Design Management 🤝 Working With Creatives 💬 Design Feedback

You're My Favorite Client 84%

Stop saying 'make the logo bigger' and learn what to ask for instead.

by Mike Monteiro 2014

4.26

446 ratings

🗂️ Design Management 🤝 Working With Creatives 💬 Design Feedback

The Nordstrom Way

by Robert Spector • 1995

How a Seattle shoe store became a retail empire by making employees think like owners.

3.90

794

🏬 Retail Management 🤝 Customer Service 🏢 Company Culture

The Nordstrom Way 84%

How a Seattle shoe store became a retail empire by making employees think like owners.

by Robert Spector 1995

3.90

794 ratings

🏬 Retail Management 🤝 Customer Service 🏢 Company Culture

The Copywriter's Guide To Getting Paid

by Roy Furr • 2015

How to land a copywriting client tomorrow: one low-risk offer, then a career built on royalties.

3.67

✍️ Freelance Copywriting 📬 Direct Response 🤝 Client Acquisition

The Copywriter's Guide To Getting Paid Summary

The Copywriter's Guide To Getting Paid 84%

How to land a copywriting client tomorrow: one low-risk offer, then a career built on royalties.

by Roy Furr 2015

3.67

3 ratings

✍️ Freelance Copywriting 📬 Direct Response 🤝 Client Acquisition

Niching Up

by Chris Dreyer • 2022

Why deliberately shrinking your market lifts your prices, conversions, and referrals.

4.01

279

🎯 Niche Marketing 🏢 Service Businesses 🧑‍💼 Solopreneurs

Niching Up 84%

Why deliberately shrinking your market lifts your prices, conversions, and referrals.

by Chris Dreyer 2022

4.01

279 ratings

🎯 Niche Marketing 🏢 Service Businesses 🧑‍💼 Solopreneurs

Go It Alone!

by Bruce Judson • 2004

Build a substantial business alone by outsourcing everything but the one skill that makes you money.

3.92

1k+

🧑‍💻 Solopreneurship 🔄 Lean Methodology 📦 Outsourcing

Go It Alone! 84%

Build a substantial business alone by outsourcing everything but the one skill that makes you money.

by Bruce Judson 2004

3.92

1k+ ratings

🧑‍💻 Solopreneurship 🔄 Lean Methodology 📦 Outsourcing

Discovering the Soul of Service

by Leonard L. Berry • 1999

The sustainable success playbook from 14 companies that chose values over shortcuts.

4.05

375

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management

Discovering the Soul of Service 84%

The sustainable success playbook from 14 companies that chose values over shortcuts.

by Leonard L. Berry 1999

4.05

375 ratings

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management

The Freelance Manifesto

by Joey Korenman • 2017

Motion designers can hit six figures freelancing. A field guide to portfolio, pricing, and trust.

4.52

551

🎬 Motion Design 💼 Freelance Business 🎨 Creative Careers

The Freelance Manifesto 84%

Motion designers can hit six figures freelancing. A field guide to portfolio, pricing, and trust.

by Joey Korenman 2017

4.52

551 ratings

🎬 Motion Design 💼 Freelance Business 🎨 Creative Careers

Dealing with Difficult People

by Roy Lilley • 2001

Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.

3.24

566

🎭 Difficult Personalities ⚡ Workplace Conflict 👥 People Management

Dealing with Difficult People 84%

Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.

by Roy Lilley 2001

3.24

566 ratings

🎭 Difficult Personalities ⚡ Workplace Conflict 👥 People Management

The Irresistible Consultant's Guide to Winning Clients

by David A. Fields • 2017

Six steps that land consulting clients without self-promotion, by making it all about them.

4.44

248

💼 Consulting Business 🎯 Client Acquisition 🤝 Relationship Marketing

The Irresistible Consultant's Guide to Winning Clients Summary

The Irresistible Consultant's Guide to Winning Clients 84%

Six steps that land consulting clients without self-promotion, by making it all about them.

by David A. Fields 2017

4.44

248 ratings

💼 Consulting Business 🎯 Client Acquisition 🤝 Relationship Marketing

Hug Your Customers

by Jack Mitchell • 2003

A family retailer's playbook for replacing sales scripts with genuine human connection.

4.03

986

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management

Hug Your Customers 84%

A family retailer's playbook for replacing sales scripts with genuine human connection.

by Jack Mitchell 2003

4.03

986 ratings

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management

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