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🖥️ Customer Service Automation

Leveraging technology to handle routine service interactions efficiently while preserving the human touch for moments that truly require empathy and judgment.
Chatbots - how to master the marketing strategies of the big marketplaces
by digital world • 2024
51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.
💬 Conversational Ai🔄 Omnichannel Strategy⚙️ Business Automation
Chatbots - how to master the marketing strategies of the big marketplaces Summary
Chatbots - how to master the marketing strategies of the big marketplaces 92%
51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.
by digital world 2024
💬 Conversational Ai🔄 Omnichannel Strategy⚙️ Business Automation
Hug Your Haters
by Jay Baer • 2016
Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.
3.85
788
🗣️ Customer Complaints🔄 Service Recovery💻 Online Reputation
Hug Your Haters Summary
Hug Your Haters 89%
Two playbooks for turning whiners into loyal advocates: one for private calls, one for public posts.
by Jay Baer 2016
3.85
788 ratings
🗣️ Customer Complaints🔄 Service Recovery💻 Online Reputation
The Effortless Experience
by Matthew Dixon • 2013
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
3.94
1k+
📞 Customer Service💝 Customer Experience🎨 Service Design
The Effortless Experience Summary
The Effortless Experience 89%
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
by Matthew Dixon 2013
3.94
1k+ ratings
📞 Customer Service💝 Customer Experience🎨 Service Design
The Best Service is No Service
by Bill Price • 2008
Stop optimizing your call center. The real fix is to destroy demand for customer service.
3.98
174
🛎️ Customer Service Strategy✨ Customer Experience🎨 Service Design
The Best Service is No Service Summary
The Best Service is No Service 89%
Stop optimizing your call center. The real fix is to destroy demand for customer service.
by Bill Price 2008
3.98
174 ratings
🛎️ Customer Service Strategy✨ Customer Experience🎨 Service Design
INTELLIGENT AUTOMATION
by Pascal Bornet • 2020
A new tech suite automates knowledge work. The playbook for turning it into your advantage.
3.83
178
⚙️ Intelligent Automation🏭 Digital Transformation🤖 Ai In Business
INTELLIGENT AUTOMATION Summary
INTELLIGENT AUTOMATION 89%
A new tech suite automates knowledge work. The playbook for turning it into your advantage.
by Pascal Bornet 2020
3.83
178 ratings
⚙️ Intelligent Automation🏭 Digital Transformation🤖 Ai In Business
High-Tech, High-Touch Customer Service
by Micah Solomon • 2012
The personal-service secret of beloved brands, and the technology that scales it.
3.77
113
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude
High-Tech, High-Touch Customer Service Summary
High-Tech, High-Touch Customer Service 88%
The personal-service secret of beloved brands, and the technology that scales it.
by Micah Solomon 2012
3.77
113 ratings
🛎️ Customer Experience🎨 Service Design🧠 Hiring For Attitude
AI Strategy for Sales and Marketing
by Katie King • 2022
An 11-step framework for embedding AI into marketing, sales, and customer experience.
3.20
5
🤖 Ai In Business📈 Ai In Marketing🤝 Customer Experience
AI Strategy for Sales and Marketing Summary
AI Strategy for Sales and Marketing 88%
An 11-step framework for embedding AI into marketing, sales, and customer experience.
by Katie King 2022
3.20
5 ratings
🤖 Ai In Business📈 Ai In Marketing🤝 Customer Experience
Artificial Intelligence Basics
by Tom Taulli • 2019
AI without the math: what machine learning does and where automation fits in your business.
3.50
210
🧠 Ai Fundamentals🏭 Ai Adoption🔄 Digital Transformation
Artificial Intelligence Basics Summary
Artificial Intelligence Basics 88%
AI without the math: what machine learning does and where automation fits in your business.
by Tom Taulli 2019
3.50
210 ratings
🧠 Ai Fundamentals🏭 Ai Adoption🔄 Digital Transformation
AI-Powered Commerce
by Andy Pandharikar • 2022
Skip the guesswork: AI mines market data to surface product ideas, white space, and demand signals.
🤖 Ai In Commerce📦 Product Strategy🔍 Market Intelligence
AI-Powered Commerce Summary
AI-Powered Commerce 88%
Skip the guesswork: AI mines market data to surface product ideas, white space, and demand signals.
by Andy Pandharikar 2022
🤖 Ai In Commerce📦 Product Strategy🔍 Market Intelligence
The Customer Service Survival Kit
by Richard S. Gallagher • 2013
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
3.94
142
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation
The Customer Service Survival Kit Summary
The Customer Service Survival Kit 88%
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
by Richard S. Gallagher 2013
3.94
142 ratings
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation
The Customer Service Revolution
by John R. DiJulius • 2015
A systematic playbook for customer experiences so good your customers stop asking about price.
4.04
279
🎯 Customer Experience✨ Service Excellence💪 Employee Empowerment
The Customer Service Revolution Summary
The Customer Service Revolution 88%
A systematic playbook for customer experiences so good your customers stop asking about price.
by John R. DiJulius 2015
4.04
279 ratings
🎯 Customer Experience✨ Service Excellence💪 Employee Empowerment
What Customers Crave
by Nicholas J. Webb • 2016
Good customer service is killing your business. The design-driven method that replaces it.
3.69
289
🧩 Customer Experience Design🗺️ Customer Journey Mapping🧈 Frictionless Service
What Customers Crave Summary
What Customers Crave 88%
Good customer service is killing your business. The design-driven method that replaces it.
by Nicholas J. Webb 2016
3.69
289 ratings
🧩 Customer Experience Design🗺️ Customer Journey Mapping🧈 Frictionless Service
The AI Advantage
by Thomas H. Davenport • 2018
Stop chasing AI hype: the three business capabilities that actually deliver returns.
3.54
149
🏢 Enterprise Ai📱 Digital Transformation⚙️ Process Automation
The AI Advantage Summary
The AI Advantage 88%
Stop chasing AI hype: the three business capabilities that actually deliver returns.
by Thomas H. Davenport 2018
3.54
149 ratings
🏢 Enterprise Ai📱 Digital Transformation⚙️ Process Automation
Creating Superfans
by Brittany Hodak • 2023
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
4.37
260
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design
Creating Superfans Summary
Creating Superfans 88%
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
by Brittany Hodak 2023
4.37
260 ratings
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design
Agentic Artificial Intelligence
by Pascal Bornet • 2025
Generative AI answers. Agentic AI acts. The gap between them is where business will be remade.
3.91
375
🏢 Enterprise Ai🤖 Autonomous Systems⚙️ Workforce Automation
Agentic Artificial Intelligence Summary
Agentic Artificial Intelligence 88%
Generative AI answers. Agentic AI acts. The gap between them is where business will be remade.
by Pascal Bornet 2025
3.91
375 ratings
🏢 Enterprise Ai🤖 Autonomous Systems⚙️ Workforce Automation
Automate Your Busywork
by Aytekin Tank • 2023
Most of your workday runs on repeat. The no-code playbook for automating it away.
3.29
391
🤖 Workflow Automation🔁 Continuous Improvement⚙️ Personal Systems
Automate Your Busywork Summary
Automate Your Busywork 88%
Most of your workday runs on repeat. The no-code playbook for automating it away.
by Aytekin Tank 2023
3.29
391 ratings
🤖 Workflow Automation🔁 Continuous Improvement⚙️ Personal Systems
Artificial Intelligence in Practice
by Bernard Marr • 2019
Robots patrol Walmart aisles. Netflix guesses your next watch. How 50 companies already run on AI.
3.41
251
🤖 Ai In Business📋 Corporate Case Studies🧠 Applied Machine Learning
Artificial Intelligence in Practice Summary
Artificial Intelligence in Practice 87%
Robots patrol Walmart aisles. Netflix guesses your next watch. How 50 companies already run on AI.
by Bernard Marr 2019
3.41
251 ratings
🤖 Ai In Business📋 Corporate Case Studies🧠 Applied Machine Learning
Digital Marketing in an AI World
by Frederick Vallaeys • 2019
AI will automate your PPC work; the human skills that become more important, not less.
3.99
128
🖥️ Digital Marketing🏢 Agency Management🤖 Human-AI Collaboration
Digital Marketing in an AI World Summary
Digital Marketing in an AI World 87%
AI will automate your PPC work; the human skills that become more important, not less.
by Frederick Vallaeys 2019
3.99
128 ratings
🖥️ Digital Marketing🏢 Agency Management🤖 Human-AI Collaboration
Customer Obsessed
by Eric Berridge • 2016
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
3.21
48
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business
Customer Obsessed Summary
Customer Obsessed 87%
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
by Eric Berridge 2016
3.21
48 ratings
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business
Modern Marketing Using AI
by Malay A. Upadhyay • 2021
AI now writes, targets, and sells. The playbook for building a marketing stack that actually works.
3.75
8
📊 Marketing Strategy💻 Digital Marketing🏗️ Brand Building
Modern Marketing Using AI Summary
Modern Marketing Using AI 87%
AI now writes, targets, and sells. The playbook for building a marketing stack that actually works.
by Malay A. Upadhyay 2021
3.75
8 ratings
📊 Marketing Strategy💻 Digital Marketing🏗️ Brand Building
Human + Machine
by Paul R. Daugherty • 2018
AI won't replace workers. The real value is in the space where humans and machines collaborate.
3.62
990
🏢 Ai In Business🔄 Digital Transformation🤝 Human-Ai Collaboration
Human + Machine Summary
Human + Machine 87%
AI won't replace workers. The real value is in the space where humans and machines collaborate.
by Paul R. Daugherty 2018
3.62
990 ratings
🏢 Ai In Business🔄 Digital Transformation🤝 Human-Ai Collaboration
ChatGPT
by Kenneth Caraballo • 2023
A language model is already rewriting the rules of customer service, education, finance, and health.
🧠 Large Language Models🤖 Machine Learning💬 Conversational Ai
ChatGPT Summary
ChatGPT 87%
A language model is already rewriting the rules of customer service, education, finance, and health.
by Kenneth Caraballo 2023
🧠 Large Language Models🤖 Machine Learning💬 Conversational Ai
Never Lose a Customer Again
by Joey Coleman • 2018
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
4.18
1k+
📈 Customer Retention✨ Customer Experience🚀 Onboarding
Never Lose a Customer Again Summary
Never Lose a Customer Again 87%
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
by Joey Coleman 2018
4.18
1k+ ratings
📈 Customer Retention✨ Customer Experience🚀 Onboarding
How to Win Customers and Keep Them for Life
by Michael LeBoeuf • 2000
Customers stay when the experience pays off for them. A system for making every touchpoint deliver.
3.9
200
🔄 Customer Retention✨ Customer Experience🎯 Customer Centricity
How to Win Customers and Keep Them for Life Summary
How to Win Customers and Keep Them for Life 87%
Customers stay when the experience pays off for them. A system for making every touchpoint deliver.
by Michael LeBoeuf 2000
3.9
200 ratings
🔄 Customer Retention✨ Customer Experience🎯 Customer Centricity
Customers for Life
by Carl Sewell • 1990
One customer is worth half a million. Keeping them depends on the system behind the smile.
4.20
1k+
🛎️ Customer Experience⚙️ Service Operations🔁 Customer Loyalty
Customers for Life Summary
Customers for Life 87%
One customer is worth half a million. Keeping them depends on the system behind the smile.
by Carl Sewell 1990
4.20
1k+ ratings
🛎️ Customer Experience⚙️ Service Operations🔁 Customer Loyalty
What To Do When Machines Do Everything
by Malcolm Frank • 2017
12% of jobs vanish, 75% transform. AI's future is a build-out, not a takeover.
3.56
509
⚙️ Digital Transformation🏭 Industry 4.0🤖 Ai In Business
What To Do When Machines Do Everything Summary
What To Do When Machines Do Everything 87%
12% of jobs vanish, 75% transform. AI's future is a build-out, not a takeover.
by Malcolm Frank 2017
3.56
509 ratings
⚙️ Digital Transformation🏭 Industry 4.0🤖 Ai In Business
Be Our Guest
by Walt Disney Company • 2001
Behind Disney's legendary guest experience is a practical system any organization can adopt.
3.90
5k+
🎯 Customer Experience📐 Service Design🏨 Hospitality Management
Be Our Guest Summary
Be Our Guest 87%
Behind Disney's legendary guest experience is a practical system any organization can adopt.
by Walt Disney Company 2001
3.90
5k+ ratings
🎯 Customer Experience📐 Service Design🏨 Hospitality Management
Prediction Machines
by Ajay Agrawal • 2018
AI is cheaper prediction. Treat it as a collapsing input cost and watch strategies tip.
3.86
4k+
📉 Ai Economics📋 Technology Strategy🤝 Human-Machine Collaboration
Prediction Machines Summary
Prediction Machines 87%
AI is cheaper prediction. Treat it as a collapsing input cost and watch strategies tip.
by Ajay Agrawal 2018
3.86
4k+ ratings
📉 Ai Economics📋 Technology Strategy🤝 Human-Machine Collaboration
Hug Your Customers
by Jack Mitchell • 2003
A family retailer's playbook for replacing sales scripts with genuine human connection.
4.03
986
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management
Hug Your Customers Summary
Hug Your Customers 87%
A family retailer's playbook for replacing sales scripts with genuine human connection.
by Jack Mitchell 2003
4.03
986 ratings
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management
Notes from a Friend
by Anthony Robbins • 1995
You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.
3.97
2k+
🎯 Customer Experience🧩 Service Design🏷️ Brand Strategy
Notes from a Friend Summary
Notes from a Friend 87%
You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.
by Anthony Robbins 1995
3.97
2k+ ratings
🎯 Customer Experience🧩 Service Design🏷️ Brand Strategy
CRM at the Speed of Light
by Paul Greenberg • 2001
CRM is a business philosophy, not a technology project. The blueprint for making it real.
3.82
103
🤝 Customer Relationship Management🎯 Customer-Centricity🔄 Customer Retention
CRM at the Speed of Light Summary
CRM at the Speed of Light 87%
CRM is a business philosophy, not a technology project. The blueprint for making it real.
by Paul Greenberg 2001
3.82
103 ratings
🤝 Customer Relationship Management🎯 Customer-Centricity🔄 Customer Retention
Startup Cxo
by Matt Blumberg • 2021
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
4.00
68
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle
Startup Cxo Summary
Startup Cxo 87%
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
by Matt Blumberg 2021
4.00
68 ratings
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle
The Business Case for AI
by Kavita Ganesan • 2022
The AI project graveyard is full. How to frame, build, and measure ones that pay off.
3.92
262
🤖 Ai For Business🧠 Ai Strategy⚙️ Ai Readiness
The Business Case for AI Summary
The Business Case for AI 87%
The AI project graveyard is full. How to frame, build, and measure ones that pay off.
by Kavita Ganesan 2022
3.92
262 ratings
🤖 Ai For Business🧠 Ai Strategy⚙️ Ai Readiness
Applied Artificial Intelligence
by Mariya Yao • 2018
AI that doesn't pay for itself is overhead. The business leader's framework for picking what wins.
3.57
410
🧠 Ai Strategy🏢 Enterprise Ai⚖️ Ai Ethics
Applied Artificial Intelligence Summary
Applied Artificial Intelligence 87%
AI that doesn't pay for itself is overhead. The business leader's framework for picking what wins.
by Mariya Yao 2018
3.57
410 ratings
🧠 Ai Strategy🏢 Enterprise Ai⚖️ Ai Ethics
The AI Workshop
by Milo Foster • 2025
AI without code: a plain-English guide to the tools and ideas that put it to work.
4.08
179
🛠️ No-Code Tools📖 Ai Literacy🤝 Human-Ai Collaboration
The AI Workshop Summary
The AI Workshop 87%
AI without code: a plain-English guide to the tools and ideas that put it to work.
by Milo Foster 2025
4.08
179 ratings
🛠️ No-Code Tools📖 Ai Literacy🤝 Human-Ai Collaboration
Uplifting Service
by Ron Kaufman • 2012
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
3.85
334
🛎️ Service Culture🧠 Service Mindset🏢 Corporate Culture
Uplifting Service Summary
Uplifting Service 87%
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
by Ron Kaufman 2012
3.85
334 ratings
🛎️ Service Culture🧠 Service Mindset🏢 Corporate Culture
Marketing Artificial Intelligence
by Paul Roetzer • 2022
How to separate AI hype from real marketing use cases, and what to automate first.
3.66
132
🖥️ Marketing Technology🤖 Ai In Business📈 Marketing Strategy
Marketing Artificial Intelligence Summary
Marketing Artificial Intelligence 87%
How to separate AI hype from real marketing use cases, and what to automate first.
by Paul Roetzer 2022
3.66
132 ratings
🖥️ Marketing Technology🤖 Ai In Business📈 Marketing Strategy
Literally
by Marnie Stockman • 2021
How smart MSPs escape the price war: by turning client management into a systematic growth engine.
4.08
13
🖥️ Managed Service Providers🤝 Customer Success🗂️ Client Segmentation
Literally Summary
Literally 87%
How smart MSPs escape the price war: by turning client management into a systematic growth engine.
by Marnie Stockman 2021
4.08
13 ratings
🖥️ Managed Service Providers🤝 Customer Success🗂️ Client Segmentation
ITIL For Beginners
by ClydeBank Technology • 2015
Five lifecycle phases that transform chaotic IT into a stable, business-aligned service machine.
3.46
130
🖥️ IT Service Management🤝 Business Alignment📋 IT Governance
ITIL For Beginners Summary
ITIL For Beginners 87%
Five lifecycle phases that transform chaotic IT into a stable, business-aligned service machine.
by ClydeBank Technology 2015
3.46
130 ratings
🖥️ IT Service Management🤝 Business Alignment📋 IT Governance
Youtility
by Jay Baer • 2013
Turn your marketing into a free tool: replace ads with apps, and customers sell themselves.
3.99
1k+
📄 Content Marketing🤝 Trust Building⏱️ Real-Time Marketing
Youtility Summary
Youtility 87%
Turn your marketing into a free tool: replace ads with apps, and customers sell themselves.
by Jay Baer 2013
3.99
1k+ ratings
📄 Content Marketing🤝 Trust Building⏱️ Real-Time Marketing
Invisible Selling Machine
by Ryan Deiss • 2015
An automated email sequence that turns strangers into repeat buyers, without the daily hustle.
4.18
376
📧 Email Marketing🤖 Marketing Automation🛒 Sales Funnels
Invisible Selling Machine Summary
Invisible Selling Machine 87%
An automated email sequence that turns strangers into repeat buyers, without the daily hustle.
by Ryan Deiss 2015
4.18
376 ratings
📧 Email Marketing🤖 Marketing Automation🛒 Sales Funnels
Uncommon Service
by Frances Frei • 2012
The counterintuitive rule of service: to be great, you must first decide where to be bad.
4.01
784
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs
Uncommon Service Summary
Uncommon Service 87%
The counterintuitive rule of service: to be great, you must first decide where to be bad.
by Frances Frei 2012
4.01
784 ratings
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs
Marketing Automation For Dummies
by Mathew Sweezey • 2014
What marketing automation actually does: unify leads, automate campaigns, and prove your ROI.
3.90
52
🖥️ Marketing Automation📱 Digital Marketing🏢 B2B Marketing
Marketing Automation For Dummies Summary
Marketing Automation For Dummies 87%
What marketing automation actually does: unify leads, automate campaigns, and prove your ROI.
by Mathew Sweezey 2014
3.90
52 ratings
🖥️ Marketing Automation📱 Digital Marketing🏢 B2B Marketing
AI Superpowers
by Kai-Fu Lee • 2018
China and Silicon Valley are in an AI arms race. The first casualty: your job.
4.09
17k+
🤖 Ai And Automation🇨🇳 Chinese Technology🌏 Us-China Tech Rivalry
AI Superpowers Summary
AI Superpowers 87%
China and Silicon Valley are in an AI arms race. The first casualty: your job.
by Kai-Fu Lee 2018
4.09
17k+ ratings
🤖 Ai And Automation🇨🇳 Chinese Technology🌏 Us-China Tech Rivalry
Superagency
by Reid Hoffman • 2025
AI multiplies human agency. That power will concentrate or spread. The choice is ours.
3.33
1k+
🏛️ Ai Policy🌅 Tech Optimism⚖️ Ai Ethics
Superagency Summary
Superagency 87%
AI multiplies human agency. That power will concentrate or spread. The choice is ours.
by Reid Hoffman 2025
3.33
1k+ ratings
🏛️ Ai Policy🌅 Tech Optimism⚖️ Ai Ethics
Winning on Purpose
by Fred Reichheld • 2021
Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.
3.97
428
🧲 Customer Loyalty🔄 Customer Retention🎯 Corporate Purpose
Winning on Purpose Summary
Winning on Purpose 87%
Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.
by Fred Reichheld 2021
3.97
428 ratings
🧲 Customer Loyalty🔄 Customer Retention🎯 Corporate Purpose
Amaze Every Customer Every Time
by Shep Hyken • 2013
How a hardware chain beats the giants on service: 52 tactics your business can steal.
3.94
192
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture
Amaze Every Customer Every Time Summary
Amaze Every Customer Every Time 87%
How a hardware chain beats the giants on service: 52 tactics your business can steal.
by Shep Hyken 2013
3.94
192 ratings
✨ Customer Experience💪 Employee Empowerment🏛️ Company Culture
Automate the Boring Stuff with Python
by Al Sweigart • 2014
Turn tedious computer work into scripts: spreadsheets, emails, and scraping, taught from zero.
4.28
3k+
🐍 Introductory Python⚙️ Task Automation🕸️ Web Scraping
Automate the Boring Stuff with Python Summary
Automate the Boring Stuff with Python 87%
Turn tedious computer work into scripts: spreadsheets, emails, and scraping, taught from zero.
by Al Sweigart 2014
4.28
3k+ ratings
🐍 Introductory Python⚙️ Task Automation🕸️ Web Scraping
All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition)
by The Disney Institute • 2060
How a theme park operator turns customer service into theater, and the blueprint you can steal.
3.33
3
🧑‍🤝‍🧑 Customer Service🏨 Hospitality Management🎢 Experience Design
All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition) Summary
All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition) 87%
How a theme park operator turns customer service into theater, and the blueprint you can steal.
by The Disney Institute 2060
3.33
3 ratings
🧑‍🤝‍🧑 Customer Service🏨 Hospitality Management🎢 Experience Design
Artificial Intelligence
by Lasse Rouhiainen • 2018
An AI 101: the tech, the jobs at risk, and the one skill machines can't touch.
3.92
314
🤖 Artificial Intelligence💻 Digital Transformation🧠 Machine Learning
Artificial Intelligence Summary
Artificial Intelligence 87%
An AI 101: the tech, the jobs at risk, and the one skill machines can't touch.
by Lasse Rouhiainen 2018
3.92
314 ratings
🤖 Artificial Intelligence💻 Digital Transformation🧠 Machine Learning
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⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel