Themes Lists Trending New
Start free trial
EnglishEnglish
EspañolSpanish
简体中文Chinese
繁體中文Chinese (Traditional)
FrançaisFrench
DeutschGerman
日本語Japanese
PortuguêsPortuguese
ItalianoItalian
한국어Korean
РусскийRussian
NederlandsDutch
العربيةArabic
PolskiPolish
हिन्दीHindi
Tiếng ViệtVietnamese
SvenskaSwedish
ΕλληνικάGreek
TürkçeTurkish
ไทยThai
ČeštinaCzech
RomânăRomanian
MagyarHungarian
УкраїнськаUkrainian
IndonesiaIndonesian
DanskDanish
SuomiFinnish
БългарскиBulgarian
עבריתHebrew
NorskNorwegian
HrvatskiCroatian
CatalàCatalan
SlovenčinaSlovak
LietuviųLithuanian
SlovenščinaSlovenian
СрпскиSerbian
EestiEstonian
LatviešuLatvian
فارسیPersian
മലയാളംMalayalam
தமிழ்Tamil
اردوUrdu
SoBrief
Searching...

Books like Fierce Conversations

Crucial Conversations
by Emily Gregory • 2021
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
4.04
2k+
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Crucial Conversations Summary
Crucial Conversations 98%
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
by Emily Gregory 2021
4.04
2k+ ratings
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Crucial Accountability
by Kerry Patterson • 2013
How to hold anyone accountable without attacking, avoiding, or making it worse.
4.09
3k+
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
Crucial Accountability Summary
Crucial Accountability 97%
How to hold anyone accountable without attacking, avoiding, or making it worse.
by Kerry Patterson 2013
4.09
3k+ ratings
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
How to Work with (Almost) Anyone
by Michael Bungay Stanier • 2023
One conversation, a handful of questions: how to design safe, thriving working relationships.
3.50
794
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
How to Work with (Almost) Anyone Summary
How to Work with (Almost) Anyone 97%
One conversation, a handful of questions: how to design safe, thriving working relationships.
by Michael Bungay Stanier 2023
3.50
794 ratings
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
CRUCIAL CONVERSATIONS
by Joseph Grenny • 2002
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
4.07
83k+
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
CRUCIAL CONVERSATIONS Summary
CRUCIAL CONVERSATIONS 97%
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
by Joseph Grenny 2002
4.07
83k+ ratings
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
Conflict Without Casualties
by Nate Regier • 2017
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
3.95
143
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
Conflict Without Casualties Summary
Conflict Without Casualties 97%
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
by Nate Regier 2017
3.95
143 ratings
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
Resolving Conflicts at Work
by Kenneth Cloke • 2011
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
3.79
132
🕊️ Conflict Resolution🤝 Mediation Skills🧠 Emotional Intelligence🏢 Organizational Culture🔄 Systems Thinking
Resolving Conflicts at Work Summary
Resolving Conflicts at Work 97%
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
by Kenneth Cloke 2011
3.79
132 ratings
🕊️ Conflict Resolution🤝 Mediation Skills🧠 Emotional Intelligence🏢 Organizational Culture🔄 Systems Thinking
Hostage at the Table
by George Kohlrieser • 2006
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
4.07
546
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Hostage at the Table Summary
Hostage at the Table 97%
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
by George Kohlrieser 2006
4.07
546 ratings
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Clear Leadership
by Gervase R. Bushe • 2005
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
3.93
176
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
Clear Leadership Summary
Clear Leadership 97%
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
by Gervase R. Bushe 2005
3.93
176 ratings
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
The Good Fight
by Liane Davey • 2019
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
4.11
143
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
The Good Fight Summary
The Good Fight 97%
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
by Liane Davey 2019
4.11
143 ratings
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
Difficult Conversations
by Harvard Business Review • 2016
The conversations you avoid define your career. A method for starting them constructively.
3.70
366
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
Difficult Conversations Summary
Difficult Conversations 97%
The conversations you avoid define your career. A method for starting them constructively.
by Harvard Business Review 2016
3.70
366 ratings
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
Difficult Conversations
by Douglas Stone • 1999
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
4.07
20k+
🧩 Conflict Resolution🗣️ Workplace Communication🪞 Identity And Ego👂 Active Listening⚖️ Accountability
Difficult Conversations Summary
Difficult Conversations 97%
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
by Douglas Stone 1999
4.07
20k+ ratings
🧩 Conflict Resolution🗣️ Workplace Communication🪞 Identity And Ego👂 Active Listening⚖️ Accountability
Communicate with Confidence, Revised and Expanded Edition
by Dianna Booher • 1994
The listening, trust, and feedback skills that make people want to hear what you say next.
3.83
134
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
Communicate with Confidence, Revised and Expanded Edition Summary
Communicate with Confidence, Revised and Expanded Edition 97%
The listening, trust, and feedback skills that make people want to hear what you say next.
by Dianna Booher 1994
3.83
134 ratings
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
3 Vital Questions
by David Emerald • 2019
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
4.22
144
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
3 Vital Questions Summary
3 Vital Questions 96%
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
by David Emerald 2019
4.22
144 ratings
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
Active Listening Techniques
by Nixaly Leonardo • 2020
The 30-tool method for hearing what people actually mean, not just what they say.
3.73
329
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
Active Listening Techniques Summary
Active Listening Techniques 96%
The 30-tool method for hearing what people actually mean, not just what they say.
by Nixaly Leonardo 2020
3.73
329 ratings
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
Just Listen
by Mark Goulston • 2009
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
4.06
10k+
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
Just Listen Summary
Just Listen 96%
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
by Mark Goulston 2009
4.06
10k+ ratings
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating
by Henry Cloud • 2003
Turn the conversation you have been avoiding into the one that saves the relationship.
3.99
1k+
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating Summary
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating 96%
Turn the conversation you have been avoiding into the one that saves the relationship.
by Henry Cloud 2003
3.99
1k+ ratings
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
Powerful Phrases for Dealing with Difficult People
by Renée Evenson • 2013
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
3.39
1k+
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
Powerful Phrases for Dealing with Difficult People Summary
Powerful Phrases for Dealing with Difficult People 96%
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
by Renée Evenson 2013
3.39
1k+ ratings
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
The Discomfort Zone
by Marcia Reynolds • 2014
The moment of uncertainty is when people actually change. How to lead that conversation.
3.54
357
💬 Difficult Conversations🧭 Leadership Coaching🧠 Emotional Intelligence🔒 Limiting Beliefs🛡️ Psychological Safety
The Discomfort Zone Summary
The Discomfort Zone 96%
The moment of uncertainty is when people actually change. How to lead that conversation.
by Marcia Reynolds 2014
3.54
357 ratings
💬 Difficult Conversations🧭 Leadership Coaching🧠 Emotional Intelligence🔒 Limiting Beliefs🛡️ Psychological Safety
Connect
by David L. Bradford • 2021
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
4.07
2k+
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Connect Summary
Connect 96%
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
by David L. Bradford 2021
4.07
2k+ ratings
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Conflict Fluent
by Emily Taylor • 2021
Every conflict you face gets the same response. There are four other options worth learning.
4.33
6
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Conflict Fluent Summary
Conflict Fluent 96%
Every conflict you face gets the same response. There are four other options worth learning.
by Emily Taylor 2021
4.33
6 ratings
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Art of Asking, The
by Terry J. Fadem • 2008
Answers are everywhere. The skill that separates effective managers is knowing what to ask.
3.61
701
💬 Managerial Communication🔍 Inquiry Techniques👂 Active Listening🗣️ Difficult Conversations⚡ Workplace Power
Art of Asking, The Summary
Art of Asking, The 96%
Answers are everywhere. The skill that separates effective managers is knowing what to ask.
by Terry J. Fadem 2008
3.61
701 ratings
💬 Managerial Communication🔍 Inquiry Techniques👂 Active Listening🗣️ Difficult Conversations⚡ Workplace Power
Conflicted
by Ian Leslie • 2021
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
4.16
787
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
Conflicted Summary
Conflicted 96%
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
by Ian Leslie 2021
4.16
787 ratings
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
The Elevated Communicator
by Maryanne O'Brien • 2021
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
3.65
266
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
The Elevated Communicator Summary
The Elevated Communicator 96%
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
by Maryanne O'Brien 2021
3.65
266 ratings
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
The Customer Service Survival Kit
by Richard S. Gallagher • 2013
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
3.94
142
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
The Customer Service Survival Kit Summary
The Customer Service Survival Kit 96%
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
by Richard S. Gallagher 2013
3.94
142 ratings
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
Managing Narcissists, Blamers, Dramatics and More...
by Mark Murphy • 2019
When blame flies or drama explodes, the exact words that keep you calm and in control.
4.07
193
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Managing Narcissists, Blamers, Dramatics and More... Summary
Managing Narcissists, Blamers, Dramatics and More... 96%
When blame flies or drama explodes, the exact words that keep you calm and in control.
by Mark Murphy 2019
4.07
193 ratings
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Thanks for the Feedback
by Douglas Stone • 2014
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
4.05
10k+
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
Thanks for the Feedback Summary
Thanks for the Feedback 96%
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
by Douglas Stone 2014
4.05
10k+ ratings
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
Mindful Listening
by Harvard Business Review • 2019
A framework for listening that defuses tension, builds trust, and turns talk into leadership.
3.96
637
🧏 Active Listening💼 Workplace Communication🧠 Emotional Intelligence🧘 Mindful Leadership💬 Difficult Conversations
Mindful Listening Summary
Mindful Listening 96%
A framework for listening that defuses tension, builds trust, and turns talk into leadership.
by Harvard Business Review 2019
3.96
637 ratings
🧏 Active Listening💼 Workplace Communication🧠 Emotional Intelligence🧘 Mindful Leadership💬 Difficult Conversations
Supercommunicators
by Charles Duhigg • 2024
Three hidden scripts control every conversation. The rule for hearing what no one actually says.
3.97
41k+
📞 Conversation Skills🧠 Emotional Intelligence👀 Body Language👂 Active Listening🕊️ Conflict Resolution
Supercommunicators Summary
Supercommunicators 95%
Three hidden scripts control every conversation. The rule for hearing what no one actually says.
by Charles Duhigg 2024
3.97
41k+ ratings
📞 Conversation Skills🧠 Emotional Intelligence👀 Body Language👂 Active Listening🕊️ Conflict Resolution
The Art of Conversation
by Judy Apps • 2014
Your mental state shapes conversations more than words do. Train it, and everything changes.
3.56
468
🗣️ Conversation Skills👂 Deep Listening🧍 Body Language🤝 Conflict Resolution🔗 Rapport Building
The Art of Conversation Summary
The Art of Conversation 95%
Your mental state shapes conversations more than words do. Train it, and everything changes.
by Judy Apps 2014
3.56
468 ratings
🗣️ Conversation Skills👂 Deep Listening🧍 Body Language🤝 Conflict Resolution🔗 Rapport Building
Improve Your People Skills
by Patrick King • 2017
The secret to people skills: figure out what people want and give it to them first.
3.86
266
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
Improve Your People Skills Summary
Improve Your People Skills 95%
The secret to people skills: figure out what people want and give it to them first.
by Patrick King 2017
3.86
266 ratings
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
Executive Presence
by Harrison Monarth • 2019
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
3.61
290
🏢 Executive Presence🧘 Emotional Regulation🧠 Social Intelligence🏷️ Personal Branding📖 Business Storytelling
Executive Presence Summary
Executive Presence 95%
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
by Harrison Monarth 2019
3.61
290 ratings
🏢 Executive Presence🧘 Emotional Regulation🧠 Social Intelligence🏷️ Personal Branding📖 Business Storytelling
Unmuted
by Heather Hansen • 2022
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
3.60
20
🗣️ Business Communication🛡️ Psychological Safety🎥 Virtual Presence🌍 Global English👂 Active Listening
Unmuted Summary
Unmuted 95%
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
by Heather Hansen 2022
3.60
20 ratings
🗣️ Business Communication🛡️ Psychological Safety🎥 Virtual Presence🌍 Global English👂 Active Listening
The Practice of Adaptive Leadership
by Ronald A. Heifetz • 2009
Stop solving problems for your team: manage stress, surface hidden dynamics, lead lasting change.
4.05
2k+
🔄 Organizational Change🧠 Systems Thinking👥 Group Dynamics⚖️ Conflict Resolution💬 Difficult Conversations
The Practice of Adaptive Leadership Summary
The Practice of Adaptive Leadership 95%
Stop solving problems for your team: manage stress, surface hidden dynamics, lead lasting change.
by Ronald A. Heifetz 2009
4.05
2k+ ratings
🔄 Organizational Change🧠 Systems Thinking👥 Group Dynamics⚖️ Conflict Resolution💬 Difficult Conversations
Ask a Manager
by Alison Green • 2018
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
3.91
2k+
💬 Workplace Communication📋 Management Advice🧭 Career Guidance🗣️ Difficult Conversations📝 Direct Feedback
Ask a Manager Summary
Ask a Manager 95%
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
by Alison Green 2018
3.91
2k+ ratings
💬 Workplace Communication📋 Management Advice🧭 Career Guidance🗣️ Difficult Conversations📝 Direct Feedback
Better Conversations
by Jim Knight • 2015
Why most workplace conversations fail, and the eight skills that fix them.
3.97
582
🗣️ Communication Skills👂 Active Listening❓ Questioning Techniques🤝 Trust Building🧘 Emotional Regulation
Better Conversations Summary
Better Conversations 95%
Why most workplace conversations fail, and the eight skills that fix them.
by Jim Knight 2015
3.97
582 ratings
🗣️ Communication Skills👂 Active Listening❓ Questioning Techniques🤝 Trust Building🧘 Emotional Regulation
Why Are We Yelling
by Buster Benson • 2019
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
3.60
1k+
🤝 Conflict Resolution🧠 Cognitive Biases💭 Emotional Awareness🗣️ Constructive Dialogue👁️ Perspective Taking
Why Are We Yelling Summary
Why Are We Yelling 95%
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
by Buster Benson 2019
3.60
1k+ ratings
🤝 Conflict Resolution🧠 Cognitive Biases💭 Emotional Awareness🗣️ Constructive Dialogue👁️ Perspective Taking
How to Talk to Anyone at Work
by Leil Lowndes • 2018
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
3.54
360
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
How to Talk to Anyone at Work Summary
How to Talk to Anyone at Work 95%
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
by Leil Lowndes 2018
3.54
360 ratings
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
Leading the Unleadable
by Alan Willett • 2016
Transforming toxic talent: the intervention method, and the line where you let them go.
3.50
543
🏢 Workplace Conflict😤 Difficult Employees🗣️ Performance Coaching❤️ People-First Leadership👥 Team Dynamics
Leading the Unleadable Summary
Leading the Unleadable 95%
Transforming toxic talent: the intervention method, and the line where you let them go.
by Alan Willett 2016
3.50
543 ratings
🏢 Workplace Conflict😤 Difficult Employees🗣️ Performance Coaching❤️ People-First Leadership👥 Team Dynamics
Smart Talk
by Lisa B. Marshall • 2013
From handshakes to hard conversations: the skills that get you past awkward and into influence.
3.77
265
🗣️ Interpersonal Communication🎤 Public Speaking💬 Conversation Skills🤝 Networking⚡ Difficult Conversations
Smart Talk Summary
Smart Talk 95%
From handshakes to hard conversations: the skills that get you past awkward and into influence.
by Lisa B. Marshall 2013
3.77
265 ratings
🗣️ Interpersonal Communication🎤 Public Speaking💬 Conversation Skills🤝 Networking⚡ Difficult Conversations
The Art of Connection
by Michael J. Gelb • 2017
Leadership that feels like connection, not command: the learnable skills that make it real.
3.75
142
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
The Art of Connection Summary
The Art of Connection 95%
Leadership that feels like connection, not command: the learnable skills that make it real.
by Michael J. Gelb 2017
3.75
142 ratings
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
Ask Powerful Questions
by Will Wise • 2017
The difference between a question that connects and one that corners: it starts before you speak.
3.96
487
🗣️ Communication Skills🧭 Facilitation Skills❓ Questioning Techniques👂 Active Listening🧑‍🤝‍🧑 Group Dynamics
Ask Powerful Questions Summary
Ask Powerful Questions 95%
The difference between a question that connects and one that corners: it starts before you speak.
by Will Wise 2017
3.96
487 ratings
🗣️ Communication Skills🧭 Facilitation Skills❓ Questioning Techniques👂 Active Listening🧑‍🤝‍🧑 Group Dynamics
Getting Past No
by William Ury • 1991
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
3.99
7k+
🤝 Negotiation Tactics🧊 De-Escalation👂 Active Listening🧘 Emotional Regulation⚖️ Principled Negotiation
Getting Past No Summary
Getting Past No 95%
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
by William Ury 1991
3.99
7k+ ratings
🤝 Negotiation Tactics🧊 De-Escalation👂 Active Listening🧘 Emotional Regulation⚖️ Principled Negotiation
HBR Guide to Emotional Intelligence
by Harvard Business Review • 2017
The practical playbook for turning your emotions into workplace data, not drama.
3.88
363
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
HBR Guide to Emotional Intelligence Summary
HBR Guide to Emotional Intelligence 95%
The practical playbook for turning your emotions into workplace data, not drama.
by Harvard Business Review 2017
3.88
363 ratings
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
Good Authority
by Jonathan Raymond • 2016
Lead like a mentor, not a fixer. Five escalating steps to accountability and real growth.
4.05
854
🧱 Leadership Development🧑‍💼 People Management💬 Vulnerable Leadership📋 Accountability At Work🧠 Coaching Mindset
Good Authority Summary
Good Authority 95%
Lead like a mentor, not a fixer. Five escalating steps to accountability and real growth.
by Jonathan Raymond 2016
4.05
854 ratings
🧱 Leadership Development🧑‍💼 People Management💬 Vulnerable Leadership📋 Accountability At Work🧠 Coaching Mindset
Reality-Based Leadership
by Cy Wakeman • 2010
Workplace drama is self-inflicted. Why betting on your best people beats managing the unwilling.
4.04
2k+
🏢 Workplace Culture👥 People Management🎯 Personal Accountability🛡️ Emotional Resilience🔄 Change Management
Reality-Based Leadership Summary
Reality-Based Leadership 95%
Workplace drama is self-inflicted. Why betting on your best people beats managing the unwilling.
by Cy Wakeman 2010
4.04
2k+ ratings
🏢 Workplace Culture👥 People Management🎯 Personal Accountability🛡️ Emotional Resilience🔄 Change Management
The Advice Trap
by Michael Bungay Stanier • 2020
Stop solving everyone's problems. Ask the questions that build a team of problem-solvers.
4.10
2k+
🏢 Workplace Coaching🌱 Leadership Development🔄 Behavior Change❓ Asking Better Questions👂 Active Listening
The Advice Trap Summary
The Advice Trap 95%
Stop solving everyone's problems. Ask the questions that build a team of problem-solvers.
by Michael Bungay Stanier 2020
4.10
2k+ ratings
🏢 Workplace Coaching🌱 Leadership Development🔄 Behavior Change❓ Asking Better Questions👂 Active Listening
Dealing with Difficult People
by Roy Lilley • 2001
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
3.24
566
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
Dealing with Difficult People Summary
Dealing with Difficult People 95%
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
by Roy Lilley 2001
3.24
566 ratings
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
The Art of People
by Dave Kerpen • 2016
How to get everything you want by becoming the person others want to help.
3.38
2k+
🤝 Interpersonal Skills👂 Active Listening🧠 Emotional Intelligence⚖️ Conflict Resolution🔗 Professional Networking
The Art of People Summary
The Art of People 95%
How to get everything you want by becoming the person others want to help.
by Dave Kerpen 2016
3.38
2k+ ratings
🤝 Interpersonal Skills👂 Active Listening🧠 Emotional Intelligence⚖️ Conflict Resolution🔗 Professional Networking
Ask for More
by Alexandra Carter • 2020
Most people negotiate with demands. The pros start with three words anyone can say.
4.12
867
💼 Negotiation Strategies🕊️ Conflict Resolution❓ Asking Questions🧠 Emotional Intelligence🪞 Self-Awareness
Ask for More Summary
Ask for More 95%
Most people negotiate with demands. The pros start with three words anyone can say.
by Alexandra Carter 2020
4.12
867 ratings
💼 Negotiation Strategies🕊️ Conflict Resolution❓ Asking Questions🧠 Emotional Intelligence🪞 Self-Awareness
The 5 Essential People Skills
by Dale Carnegie • 2004
Most people bulldoze or retreat. The five skills that put a third option on the table.
3.72
858
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
The 5 Essential People Skills Summary
The 5 Essential People Skills 95%
Most people bulldoze or retreat. The five skills that put a third option on the table.
by Dale Carnegie 2004
3.72
858 ratings
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
Home
Search
Swipe
Library
Get App
Try Full Access for 3 Days
Listen, bookmark, and more
Compare Features Free Pro
📖 Read Summaries
Read unlimited summaries. Free users get 3 per month
🎧 Listen to Summaries
Listen to unlimited summaries in 40 languages
 —
❤️ Unlimited Bookmarks
Free users are limited to 4
 —
📜 Unlimited History
Free users are limited to 4
 —
📥 Unlimited Downloads
Free users are limited to 1
 —
Risk-Free Timeline
Today: Get Instant Access
Listen to full summaries of 26,000+ books. That's 12,000+ hours of audio!
Day 2: Trial Reminder
We'll send you a notification that your trial is ending soon.
Day 3: Your subscription begins
You'll be charged on Jul 30,
cancel anytime before.
Consume 2.8× More Books
2.8× more books Listening Reading
Our users love us
600,000+ readers
Trustpilot Rating
TrustPilot
4.6 Excellent
This site is a total game-changer. I've been flying through book summaries like never before. Highly, highly recommend.
— Dave G
Worth my money and time, and really well made. I've never seen this quality of summaries on other websites. Very helpful!
— Em
Highly recommended!! Fantastic service. Perfect for those that want a little more than a teaser but not all the intricate details of a full audio book.
— Greg M
Save 62%
Yearly
$119.88 $44.99/year/yr
$3.75/mo
Monthly
$9.99/mo
Start a 3-Day Free Trial
3 days free, then $44.99/year. Cancel anytime.
Unlock a world of fiction & nonfiction books
26,000+ books for the price of 2 books
Read any book in 10 minutes
Discover new books like Tinder
Request any book if it's not summarized
Read more books than anyone you know
#1 app for book lovers
Lifelike & immersive summaries
30-day money-back guarantee
Download summaries in EPUBs or PDFs
Cancel anytime in a few clicks
Scanner
Find a barcode to scan

⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel
Settings
General
Widget
Loading...
⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel