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Conflict Fluent
by Emily Taylor • 2021
Every conflict you face gets the same response. There are four other options worth learning.
4.33
6
Conflict Fluent Summary
Conflict Fluent 90%
Every conflict you face gets the same response. There are four other options worth learning.
by Emily Taylor 2021
4.33
6 ratings
Why Are We Yelling
by Buster Benson • 2019
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
3.60
1k+
Why Are We Yelling Summary
Why Are We Yelling 90%
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
by Buster Benson 2019
3.60
1k+ ratings
Intimate Conversations
by Don Gabor • 2013
Scripts for the conversations that save friendships, deepen love, and raise confident kids.
3.00
3
Intimate Conversations Summary
Intimate Conversations 90%
Scripts for the conversations that save friendships, deepen love, and raise confident kids.
by Don Gabor 2013
3.00
3 ratings
Verbal Judo
by George J. Thompson • 1993
Street tested persuasion: how to deflect insults, calm hostility, and gain cooperation from anyone.
3.84
7k+
Verbal Judo Summary
Verbal Judo 90%
Street tested persuasion: how to deflect insults, calm hostility, and gain cooperation from anyone.
by George J. Thompson 1993
3.84
7k+ ratings
How to Disagree Without Being Disagreeable
by Suzette Haden Elgin • 1997
Disagreement does not need to hurt. The tools for holding your ground without the casualties.
3.87
201
How to Disagree Without Being Disagreeable Summary
How to Disagree Without Being Disagreeable 89%
Disagreement does not need to hurt. The tools for holding your ground without the casualties.
by Suzette Haden Elgin 1997
3.87
201 ratings
I Respectfully Disagree
by Justin Jones-Fosu • 2024
Most people argue to win. The methods for arguing to learn, and why that changes everything.
3.79
100
I Respectfully Disagree Summary
I Respectfully Disagree 89%
Most people argue to win. The methods for arguing to learn, and why that changes everything.
by Justin Jones-Fosu 2024
3.79
100 ratings
Powerful Phrases for Dealing with Difficult People
by Renée Evenson • 2013
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
3.39
1k+
Powerful Phrases for Dealing with Difficult People Summary
Powerful Phrases for Dealing with Difficult People 89%
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
by Renée Evenson 2013
3.39
1k+ ratings
I Only Say This Because I Love You
by Deborah Tannen • 2001
The real argument was never spoken. What linguistics reveals about family conflict's hidden logic.
3.80
497
I Only Say This Because I Love You Summary
I Only Say This Because I Love You 89%
The real argument was never spoken. What linguistics reveals about family conflict's hidden logic.
by Deborah Tannen 2001
3.80
497 ratings
Crucial Conversations Tools for Talking When Stakes Are High
by Kerry Patterson • 2002
The playbook for the conversations you dread: say hard things without destroying the relationship.
4.07
83k+
Crucial Conversations Tools for Talking When Stakes Are High Summary
Crucial Conversations Tools for Talking When Stakes Are High 89%
The playbook for the conversations you dread: say hard things without destroying the relationship.
by Kerry Patterson 2002
4.07
83k+ ratings
How to Deal With Difficult People
by Gill Hasson • 2014
Three types of difficult people, the script that disarms each, and the moment each script fails.
3.52
717
How to Deal With Difficult People Summary
How to Deal With Difficult People 89%
Three types of difficult people, the script that disarms each, and the moment each script fails.
by Gill Hasson 2014
3.52
717 ratings
Fierce Conversations
by Susan Scott • 2002
The conversation you're avoiding is costing you. Seven steps for finally having it.
4.00
11k+
Fierce Conversations Summary
Fierce Conversations 89%
The conversation you're avoiding is costing you. Seven steps for finally having it.
by Susan Scott 2002
4.00
11k+ ratings
Resolving Conflicts at Work
by Kenneth Cloke • 2011
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
3.79
132
Resolving Conflicts at Work Summary
Resolving Conflicts at Work 89%
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
by Kenneth Cloke 2011
3.79
132 ratings
Difficult Conversations
by Douglas Stone • 1999
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
4.07
20k+
Difficult Conversations Summary
Difficult Conversations 89%
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
by Douglas Stone 1999
4.07
20k+ ratings
Just Listen
by Mark Goulston • 2009
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
4.06
10k+
Just Listen Summary
Just Listen 89%
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
by Mark Goulston 2009
4.06
10k+ ratings
Say What You Mean
by Oren Jay Sofer • 2018
Mindfulness meets communication: stay present, speak from needs, and listen without defensiveness.
4.14
4k+
Say What You Mean Summary
Say What You Mean 89%
Mindfulness meets communication: stay present, speak from needs, and listen without defensiveness.
by Oren Jay Sofer 2018
4.14
4k+ ratings
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!
by Bento C. Leal III • 2017
Communication that skips the blame, builds connection, and works anywhere. Master it in twelve days.
3.81
2k+
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! Summary
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! 89%
Communication that skips the blame, builds connection, and works anywhere. Master it in twelve days.
by Bento C. Leal III 2017
3.81
2k+ ratings
The Dance of Connection
by Harriet Lerner • 2001
How to speak when you are furious, hurt, or scared, and still preserve the relationship.
4.06
4k+
The Dance of Connection Summary
The Dance of Connection 89%
How to speak when you are furious, hurt, or scared, and still preserve the relationship.
by Harriet Lerner 2001
4.06
4k+ ratings
Crucial Conversations
by Emily Gregory • 2021
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
4.04
2k+
Crucial Conversations Summary
Crucial Conversations 89%
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
by Emily Gregory 2021
4.04
2k+ ratings
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating
by Henry Cloud • 2003
Turn the conversation you have been avoiding into the one that saves the relationship.
3.99
1k+
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating Summary
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating 89%
Turn the conversation you have been avoiding into the one that saves the relationship.
by Henry Cloud 2003
3.99
1k+ ratings
Make Peace With Anyone
by David J. Lieberman • 2002
Every fight comes down to two core needs. Psychological tactics for resolving any conflict, fast.
3.96
312
Make Peace With Anyone Summary
Make Peace With Anyone 89%
Every fight comes down to two core needs. Psychological tactics for resolving any conflict, fast.
by David J. Lieberman 2002
3.96
312 ratings
The Gentle Art of Verbal Self-Defense
by Suzette Haden Elgin • 1980
Most verbal attacks hide in polite sentences. Learn to spot the insult they never said.
3.78
735
The Gentle Art of Verbal Self-Defense Summary
The Gentle Art of Verbal Self-Defense 89%
Most verbal attacks hide in polite sentences. Learn to spot the insult they never said.
by Suzette Haden Elgin 1980
3.78
735 ratings
The Lost Art of Listening
by Michael P. Nichols • 1994
Listening that actually heals requires silencing your own inner monologue. Here is what that takes.
4.08
3k+
The Lost Art of Listening Summary
The Lost Art of Listening 89%
Listening that actually heals requires silencing your own inner monologue. Here is what that takes.
by Michael P. Nichols 1994
4.08
3k+ ratings
Mingling with the Enemy
by Jeanne Martinet • 2020
The conversational prep, pivots, and exits for surviving our politically divided social world.
3.70
44
Mingling with the Enemy Summary
Mingling with the Enemy 89%
The conversational prep, pivots, and exits for surviving our politically divided social world.
by Jeanne Martinet 2020
3.70
44 ratings
Getting Past No
by William Ury • 1991
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
3.99
7k+
Getting Past No Summary
Getting Past No 88%
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
by William Ury 1991
3.99
7k+ ratings
I'm Just Saying
by Milan Kordestani • 2023
The skill of civil discourse: self-awareness, listening, and the mental focus to stay in the room.
4.25
8k+
I'm Just Saying Summary
I'm Just Saying 88%
The skill of civil discourse: self-awareness, listening, and the mental focus to stay in the room.
by Milan Kordestani 2023
4.25
8k+ ratings
Dealing with Difficult People
by Roy Lilley • 2001
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
3.24
566
Dealing with Difficult People Summary
Dealing with Difficult People 88%
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
by Roy Lilley 2001
3.24
566 ratings
Messages
by Matthew McKay • 1983
The skills every conversation needs: listening past words, expressing fully, resolving conflict.
3.97
550
Messages Summary
Messages 88%
The skills every conversation needs: listening past words, expressing fully, resolving conflict.
by Matthew McKay 1983
3.97
550 ratings
What To Do If...?
by Anne-Maartje Oud • 2026
Rise above workplace talk, read the signals others miss, and steer every outcome.
4.14
7
What To Do If...? Summary
What To Do If...? 88%
Rise above workplace talk, read the signals others miss, and steer every outcome.
by Anne-Maartje Oud 2026
4.14
7 ratings
Negotiating the Nonnegotiable
by Daniel Shapiro • 2016
Reason fails when identity is at stake. A framework for the conflicts that matter most.
3.86
831
Negotiating the Nonnegotiable Summary
Negotiating the Nonnegotiable 88%
Reason fails when identity is at stake. A framework for the conflicts that matter most.
by Daniel Shapiro 2016
3.86
831 ratings
Managing Narcissists, Blamers, Dramatics and More...
by Mark Murphy • 2019
When blame flies or drama explodes, the exact words that keep you calm and in control.
4.07
193
Managing Narcissists, Blamers, Dramatics and More... Summary
Managing Narcissists, Blamers, Dramatics and More... 88%
When blame flies or drama explodes, the exact words that keep you calm and in control.
by Mark Murphy 2019
4.07
193 ratings
You Just Don't Understand
by Deborah Tannen • 1990
Men talk to rank; women talk to bond. A collision course learned on the playground.
3.88
7k+
You Just Don't Understand Summary
You Just Don't Understand 88%
Men talk to rank; women talk to bond. A collision course learned on the playground.
by Deborah Tannen 1990
3.88
7k+ ratings
The Customer Service Survival Kit
by Richard S. Gallagher • 2013
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
3.94
142
The Customer Service Survival Kit Summary
The Customer Service Survival Kit 88%
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
by Richard S. Gallagher 2013
3.94
142 ratings
Couple Skills
by Matthew McKay • 1994
Skills, not soulmates: the listening, asking, and cooling-down tools that make a relationship work.
3.93
352
Couple Skills Summary
Couple Skills 88%
Skills, not soulmates: the listening, asking, and cooling-down tools that make a relationship work.
by Matthew McKay 1994
3.93
352 ratings
Communicate with Confidence, Revised and Expanded Edition
by Dianna Booher • 1994
The listening, trust, and feedback skills that make people want to hear what you say next.
3.83
134
Communicate with Confidence, Revised and Expanded Edition Summary
Communicate with Confidence, Revised and Expanded Edition 88%
The listening, trust, and feedback skills that make people want to hear what you say next.
by Dianna Booher 1994
3.83
134 ratings
Coping with Difficult People
by Robert M. Bramson • 1981
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
3.77
661
Coping with Difficult People Summary
Coping with Difficult People 88%
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
by Robert M. Bramson 1981
3.77
661 ratings
How to Have Impossible Conversations
by Peter Boghossian • 2019
Facts bounce off strongly held beliefs. The questioning method that works when evidence doesn't.
3.89
3k+
How to Have Impossible Conversations Summary
How to Have Impossible Conversations 88%
Facts bounce off strongly held beliefs. The questioning method that works when evidence doesn't.
by Peter Boghossian 2019
3.89
3k+ ratings
Nonviolent Communication
by Marshall B. Rosenberg • 1999
Speak without attacking, hear without defending, and ask for what you want without demanding it.
4.33
50k+
Nonviolent Communication Summary
Nonviolent Communication 88%
Speak without attacking, hear without defending, and ask for what you want without demanding it.
by Marshall B. Rosenberg 1999
4.33
50k+ ratings
Improve Your People Skills
by Patrick King • 2017
The secret to people skills: figure out what people want and give it to them first.
3.86
266
Improve Your People Skills Summary
Improve Your People Skills 88%
The secret to people skills: figure out what people want and give it to them first.
by Patrick King 2017
3.86
266 ratings
Good Arguments
by Bo Seo • 2022
How to build arguments that hold, spot bad-faith moves, and know which battles to skip.
3.66
2k+
Good Arguments Summary
Good Arguments 88%
How to build arguments that hold, spot bad-faith moves, and know which battles to skip.
by Bo Seo 2022
3.66
2k+ ratings
People Skills
by Robert Bolton • 1979
Twelve conversational reflexes that shut people down, and three skills that reopen the door.
4.01
2k+
People Skills Summary
People Skills 88%
Twelve conversational reflexes that shut people down, and three skills that reopen the door.
by Robert Bolton 1979
4.01
2k+ ratings
Feeling Good Together
by David D. Burns • 2008
You're secretly causing the fights you hate. The exact communication fixes that break the cycle.
4.19
1k+
Feeling Good Together Summary
Feeling Good Together 88%
You're secretly causing the fights you hate. The exact communication fixes that break the cycle.
by David D. Burns 2008
4.19
1k+ ratings
Collaborating with the Enemy
by Adam Kahane • 2017
Conventional collaboration demands agreement and trust. The alternative for when you have neither.
3.19
3k+
Collaborating with the Enemy Summary
Collaborating with the Enemy 88%
Conventional collaboration demands agreement and trust. The alternative for when you have neither.
by Adam Kahane 2017
3.19
3k+ ratings
Understanding Other People
by Beverly D. Flaxington • 2009
You don't see people. You see your own history projected onto them. How to clear the lens.
3.74
372
Understanding Other People Summary
Understanding Other People 88%
You don't see people. You see your own history projected onto them. How to clear the lens.
by Beverly D. Flaxington 2009
3.74
372 ratings
High Conflict
by Amanda Ripley • 2021
Why some disagreements turn into unending feuds, and the specific technique that breaks the cycle.
4.26
5k+
High Conflict Summary
High Conflict 88%
Why some disagreements turn into unending feuds, and the specific technique that breaks the cycle.
by Amanda Ripley 2021
4.26
5k+ ratings
The Mediator's Handbook
by Jennifer E. Beer • 1997
How to guide hostile parties toward their own solutions: the mediator's craft, step by step.
3.95
208
The Mediator's Handbook Summary
The Mediator's Handbook 88%
How to guide hostile parties toward their own solutions: the mediator's craft, step by step.
by Jennifer E. Beer 1997
3.95
208 ratings
How to Hug a Porcupine
by June Eding • 2009
Some people wear armor everywhere. How to reach the person inside.
3.09
3k+
How to Hug a Porcupine Summary
How to Hug a Porcupine 88%
Some people wear armor everywhere. How to reach the person inside.
by June Eding 2009
3.09
3k+ ratings
The Good Fight
by Liane Davey • 2019
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
4.11
143
The Good Fight Summary
The Good Fight 88%
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
by Liane Davey 2019
4.11
143 ratings
I'm Right and You're an Idiot
by James Hoggan • 2016
Why arguing harder backfires, and the listening and framing skills that actually change minds.
3.69
230
I'm Right and You're an Idiot Summary
I'm Right and You're an Idiot 88%
Why arguing harder backfires, and the listening and framing skills that actually change minds.
by James Hoggan 2016
3.69
230 ratings
Love Is Never Enough
by Aaron T. Beck • 1988
Love alone can't save marriage. The thinking traps that poison couples and how to neutralize them.
4.03
782
Love Is Never Enough Summary
Love Is Never Enough 88%
Love alone can't save marriage. The thinking traps that poison couples and how to neutralize them.
by Aaron T. Beck 1988
4.03
782 ratings
Conflicted
by Ian Leslie • 2021
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
4.16
787
Conflicted Summary
Conflicted 88%
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
by Ian Leslie 2021
4.16
787 ratings
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