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Books like Resolving Conflicts at Work

The Good Fight
by Liane Davey • 2019
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
4.11
143
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
The Good Fight Summary
The Good Fight 97%
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
by Liane Davey 2019
4.11
143 ratings
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
CRUCIAL CONVERSATIONS
by Joseph Grenny • 2002
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
4.07
83k+
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
CRUCIAL CONVERSATIONS Summary
CRUCIAL CONVERSATIONS 97%
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
by Joseph Grenny 2002
4.07
83k+ ratings
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
Conflict Without Casualties
by Nate Regier • 2017
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
3.95
143
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
Conflict Without Casualties Summary
Conflict Without Casualties 97%
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
by Nate Regier 2017
3.95
143 ratings
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
Fierce Conversations
by Susan Scott • 2002
The conversation you're avoiding is costing you. Seven steps for finally having it.
4.00
11k+
🗣️ Tough Conversations⚡ Conflict Resolution💬 Authentic Dialogue🧠 Emotional Intelligence👂 Active Listening
Fierce Conversations Summary
Fierce Conversations 97%
The conversation you're avoiding is costing you. Seven steps for finally having it.
by Susan Scott 2002
4.00
11k+ ratings
🗣️ Tough Conversations⚡ Conflict Resolution💬 Authentic Dialogue🧠 Emotional Intelligence👂 Active Listening
Hostage at the Table
by George Kohlrieser • 2006
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
4.07
546
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Hostage at the Table Summary
Hostage at the Table 97%
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
by George Kohlrieser 2006
4.07
546 ratings
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Managing Narcissists, Blamers, Dramatics and More...
by Mark Murphy • 2019
When blame flies or drama explodes, the exact words that keep you calm and in control.
4.07
193
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Managing Narcissists, Blamers, Dramatics and More... Summary
Managing Narcissists, Blamers, Dramatics and More... 97%
When blame flies or drama explodes, the exact words that keep you calm and in control.
by Mark Murphy 2019
4.07
193 ratings
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Difficult Conversations
by Harvard Business Review • 2016
The conversations you avoid define your career. A method for starting them constructively.
3.70
366
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
Difficult Conversations Summary
Difficult Conversations 97%
The conversations you avoid define your career. A method for starting them constructively.
by Harvard Business Review 2016
3.70
366 ratings
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
3 Vital Questions
by David Emerald • 2019
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
4.22
144
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
3 Vital Questions Summary
3 Vital Questions 97%
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
by David Emerald 2019
4.22
144 ratings
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
Clear Leadership
by Gervase R. Bushe • 2005
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
3.93
176
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
Clear Leadership Summary
Clear Leadership 97%
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
by Gervase R. Bushe 2005
3.93
176 ratings
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
Difficult Conversations
by Douglas Stone • 1999
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
4.07
20k+
🧩 Conflict Resolution🗣️ Workplace Communication🪞 Identity And Ego👂 Active Listening⚖️ Accountability
Difficult Conversations Summary
Difficult Conversations 97%
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
by Douglas Stone 1999
4.07
20k+ ratings
🧩 Conflict Resolution🗣️ Workplace Communication🪞 Identity And Ego👂 Active Listening⚖️ Accountability
Conflict Fluent
by Emily Taylor • 2021
Every conflict you face gets the same response. There are four other options worth learning.
4.33
6
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Conflict Fluent Summary
Conflict Fluent 96%
Every conflict you face gets the same response. There are four other options worth learning.
by Emily Taylor 2021
4.33
6 ratings
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Coping with Difficult People
by Robert M. Bramson • 1981
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
3.77
661
🏢 Workplace Relationships🤝 Conflict Resolution😤 Difficult Personalities🛡️ De-Escalation Techniques👥 People Managers
Coping with Difficult People Summary
Coping with Difficult People 96%
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
by Robert M. Bramson 1981
3.77
661 ratings
🏢 Workplace Relationships🤝 Conflict Resolution😤 Difficult Personalities🛡️ De-Escalation Techniques👥 People Managers
Powerful Phrases for Dealing with Difficult People
by Renée Evenson • 2013
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
3.39
1k+
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
Powerful Phrases for Dealing with Difficult People Summary
Powerful Phrases for Dealing with Difficult People 96%
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
by Renée Evenson 2013
3.39
1k+ ratings
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
Crucial Conversations
by Emily Gregory • 2021
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
4.04
2k+
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Crucial Conversations Summary
Crucial Conversations 96%
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
by Emily Gregory 2021
4.04
2k+ ratings
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Just Listen
by Mark Goulston • 2009
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
4.06
10k+
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
Just Listen Summary
Just Listen 96%
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
by Mark Goulston 2009
4.06
10k+ ratings
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
Connect
by David L. Bradford • 2021
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
4.07
2k+
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Connect Summary
Connect 96%
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
by David L. Bradford 2021
4.07
2k+ ratings
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Why Are We Yelling
by Buster Benson • 2019
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
3.60
1k+
🤝 Conflict Resolution🧠 Cognitive Biases💭 Emotional Awareness🗣️ Constructive Dialogue👁️ Perspective Taking
Why Are We Yelling Summary
Why Are We Yelling 96%
Disagreements can deepen relationships once you learn to read what your anxiety is signaling.
by Buster Benson 2019
3.60
1k+ ratings
🤝 Conflict Resolution🧠 Cognitive Biases💭 Emotional Awareness🗣️ Constructive Dialogue👁️ Perspective Taking
Thanks for the Feedback
by Douglas Stone • 2014
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
4.05
10k+
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
Thanks for the Feedback Summary
Thanks for the Feedback 96%
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
by Douglas Stone 2014
4.05
10k+ ratings
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
How to Work with (Almost) Anyone
by Michael Bungay Stanier • 2023
One conversation, a handful of questions: how to design safe, thriving working relationships.
3.50
794
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
How to Work with (Almost) Anyone Summary
How to Work with (Almost) Anyone 96%
One conversation, a handful of questions: how to design safe, thriving working relationships.
by Michael Bungay Stanier 2023
3.50
794 ratings
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
Working with Difficult People
by Amy Cooper Hakim • 1990
How to disarm the ten types of difficult coworkers and keep your sanity intact.
3.24
190
🏢 Workplace Relationships😤 Difficult Personalities🤝 Conflict Resolution🗣️ Assertive Communication🧘 Emotional Regulation
Working with Difficult People Summary
Working with Difficult People 96%
How to disarm the ten types of difficult coworkers and keep your sanity intact.
by Amy Cooper Hakim 1990
3.24
190 ratings
🏢 Workplace Relationships😤 Difficult Personalities🤝 Conflict Resolution🗣️ Assertive Communication🧘 Emotional Regulation
The 3rd Alternative
by Stephen R. Covey • 2011
Compromise is failure. A collaborative method for building answers neither side imagined.
4.08
2k+
🕊️ Conflict Resolution🧩 Integrative Thinking👂 Empathic Listening🔄 Systems Thinking⚖️ Restorative Justice
The 3rd Alternative Summary
The 3rd Alternative 96%
Compromise is failure. A collaborative method for building answers neither side imagined.
by Stephen R. Covey 2011
4.08
2k+ ratings
🕊️ Conflict Resolution🧩 Integrative Thinking👂 Empathic Listening🔄 Systems Thinking⚖️ Restorative Justice
Crucial Accountability
by Kerry Patterson • 2013
How to hold anyone accountable without attacking, avoiding, or making it worse.
4.09
3k+
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
Crucial Accountability Summary
Crucial Accountability 96%
How to hold anyone accountable without attacking, avoiding, or making it worse.
by Kerry Patterson 2013
4.09
3k+ ratings
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
The Elevated Communicator
by Maryanne O'Brien • 2021
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
3.65
266
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
The Elevated Communicator Summary
The Elevated Communicator 96%
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
by Maryanne O'Brien 2021
3.65
266 ratings
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
Getting Past No
by William Ury • 1991
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
3.99
7k+
🤝 Negotiation Tactics🧊 De-Escalation👂 Active Listening🧘 Emotional Regulation⚖️ Principled Negotiation
Getting Past No Summary
Getting Past No 96%
Push a stubborn counterpart and they dig in harder. Five counterintuitive moves that earn agreement.
by William Ury 1991
3.99
7k+ ratings
🤝 Negotiation Tactics🧊 De-Escalation👂 Active Listening🧘 Emotional Regulation⚖️ Principled Negotiation
Dealing with Difficult People
by Roy Lilley • 2001
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
3.24
566
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
Dealing with Difficult People Summary
Dealing with Difficult People 96%
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
by Roy Lilley 2001
3.24
566 ratings
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
HBR Guide to Emotional Intelligence
by Harvard Business Review • 2017
The practical playbook for turning your emotions into workplace data, not drama.
3.88
363
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
HBR Guide to Emotional Intelligence Summary
HBR Guide to Emotional Intelligence 95%
The practical playbook for turning your emotions into workplace data, not drama.
by Harvard Business Review 2017
3.88
363 ratings
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
People Styles at Work...And Beyond
by Robert Bolton • 1996
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
3.80
446
🏢 Workplace Dynamics🧩 Behavioral Styles🔍 Personality Types🗣️ Adaptive Communication🪞 Self-Awareness
People Styles at Work...And Beyond Summary
People Styles at Work...And Beyond 95%
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
by Robert Bolton 1996
3.80
446 ratings
🏢 Workplace Dynamics🧩 Behavioral Styles🔍 Personality Types🗣️ Adaptive Communication🪞 Self-Awareness
The Practice of Adaptive Leadership
by Ronald A. Heifetz • 2009
Stop solving problems for your team: manage stress, surface hidden dynamics, lead lasting change.
4.05
2k+
🔄 Organizational Change🧠 Systems Thinking👥 Group Dynamics⚖️ Conflict Resolution💬 Difficult Conversations
The Practice of Adaptive Leadership Summary
The Practice of Adaptive Leadership 95%
Stop solving problems for your team: manage stress, surface hidden dynamics, lead lasting change.
by Ronald A. Heifetz 2009
4.05
2k+ ratings
🔄 Organizational Change🧠 Systems Thinking👥 Group Dynamics⚖️ Conflict Resolution💬 Difficult Conversations
The Customer Service Survival Kit
by Richard S. Gallagher • 2013
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
3.94
142
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
The Customer Service Survival Kit Summary
The Customer Service Survival Kit 95%
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
by Richard S. Gallagher 2013
3.94
142 ratings
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating
by Henry Cloud • 2003
Turn the conversation you have been avoiding into the one that saves the relationship.
3.99
1k+
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating Summary
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating 95%
Turn the conversation you have been avoiding into the one that saves the relationship.
by Henry Cloud 2003
3.99
1k+ ratings
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
How to Talk to Anyone at Work
by Leil Lowndes • 2018
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
3.54
360
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
How to Talk to Anyone at Work Summary
How to Talk to Anyone at Work 95%
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
by Leil Lowndes 2018
3.54
360 ratings
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
Understanding Other People
by Beverly D. Flaxington • 2009
You don't see people. You see your own history projected onto them. How to clear the lens.
3.74
372
🗣️ Interpersonal Communication🧩 Personality Types🪞 Self-Awareness🤝 Conflict Resolution👂 Active Listening
Understanding Other People Summary
Understanding Other People 95%
You don't see people. You see your own history projected onto them. How to clear the lens.
by Beverly D. Flaxington 2009
3.74
372 ratings
🗣️ Interpersonal Communication🧩 Personality Types🪞 Self-Awareness🤝 Conflict Resolution👂 Active Listening
Beyond Reason
by Roger Fisher • 2005
Your emotions aren't wrecking your negotiations. Ignoring them is. Here's how to put them to work.
3.88
1k+
🗣️ Negotiation Tactics⚖️ Principled Negotiation🎭 Emotional Intelligence🛑 De-Escalation Techniques🕊️ Conflict Resolution
Beyond Reason Summary
Beyond Reason 95%
Your emotions aren't wrecking your negotiations. Ignoring them is. Here's how to put them to work.
by Roger Fisher 2005
3.88
1k+ ratings
🗣️ Negotiation Tactics⚖️ Principled Negotiation🎭 Emotional Intelligence🛑 De-Escalation Techniques🕊️ Conflict Resolution
Improve Your People Skills
by Patrick King • 2017
The secret to people skills: figure out what people want and give it to them first.
3.86
266
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
Improve Your People Skills Summary
Improve Your People Skills 95%
The secret to people skills: figure out what people want and give it to them first.
by Patrick King 2017
3.86
266 ratings
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
A New Kind of Diversity
by Tim Elmore • 2022
Five generations. Five formative stories. The playbook for bridging the gap without stereotyping.
4.07
272
👥 Generational Teams🏢 Workplace Dynamics🤝 Conflict Resolution🌱 Mentoring🗣️ Social Intelligence
A New Kind of Diversity Summary
A New Kind of Diversity 95%
Five generations. Five formative stories. The playbook for bridging the gap without stereotyping.
by Tim Elmore 2022
4.07
272 ratings
👥 Generational Teams🏢 Workplace Dynamics🤝 Conflict Resolution🌱 Mentoring🗣️ Social Intelligence
Ask for More
by Alexandra Carter • 2020
Most people negotiate with demands. The pros start with three words anyone can say.
4.12
867
💼 Negotiation Strategies🕊️ Conflict Resolution❓ Asking Questions🧠 Emotional Intelligence🪞 Self-Awareness
Ask for More Summary
Ask for More 95%
Most people negotiate with demands. The pros start with three words anyone can say.
by Alexandra Carter 2020
4.12
867 ratings
💼 Negotiation Strategies🕊️ Conflict Resolution❓ Asking Questions🧠 Emotional Intelligence🪞 Self-Awareness
The Art of Connection
by Michael J. Gelb • 2017
Leadership that feels like connection, not command: the learnable skills that make it real.
3.75
142
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
The Art of Connection Summary
The Art of Connection 95%
Leadership that feels like connection, not command: the learnable skills that make it real.
by Michael J. Gelb 2017
3.75
142 ratings
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
Active Listening Techniques
by Nixaly Leonardo • 2020
The 30-tool method for hearing what people actually mean, not just what they say.
3.73
329
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
Active Listening Techniques Summary
Active Listening Techniques 95%
The 30-tool method for hearing what people actually mean, not just what they say.
by Nixaly Leonardo 2020
3.73
329 ratings
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
The Art of People
by Dave Kerpen • 2016
How to get everything you want by becoming the person others want to help.
3.38
2k+
🤝 Interpersonal Skills👂 Active Listening🧠 Emotional Intelligence⚖️ Conflict Resolution🔗 Professional Networking
The Art of People Summary
The Art of People 95%
How to get everything you want by becoming the person others want to help.
by Dave Kerpen 2016
3.38
2k+ ratings
🤝 Interpersonal Skills👂 Active Listening🧠 Emotional Intelligence⚖️ Conflict Resolution🔗 Professional Networking
Emotional Intelligence Quickbook
by Travis Bradberry • 2003
Four emotional skills outweigh IQ in career success. A seven-minute test shows where you stand.
3.54
1k+
🧠 Emotional Intelligence🎛️ Emotion Regulation🔄 Neuroplasticity💼 Workplace Psychology🤝 Conflict Resolution
Emotional Intelligence Quickbook Summary
Emotional Intelligence Quickbook 95%
Four emotional skills outweigh IQ in career success. A seven-minute test shows where you stand.
by Travis Bradberry 2003
3.54
1k+ ratings
🧠 Emotional Intelligence🎛️ Emotion Regulation🔄 Neuroplasticity💼 Workplace Psychology🤝 Conflict Resolution
Interpersonal Edge
by Daneen Skube • 2006
A single method for getting heard and turning adversaries into allies, in every relationship.
3.38
8
💼 Workplace Communication⚔️ Conflict Resolution🧠 Emotional Intelligence🧛 Difficult People🚧 Boundaries Setting
Interpersonal Edge Summary
Interpersonal Edge 95%
A single method for getting heard and turning adversaries into allies, in every relationship.
by Daneen Skube 2006
3.38
8 ratings
💼 Workplace Communication⚔️ Conflict Resolution🧠 Emotional Intelligence🧛 Difficult People🚧 Boundaries Setting
Negotiating the Nonnegotiable
by Daniel Shapiro • 2016
Reason fails when identity is at stake. A framework for the conflicts that matter most.
3.86
831
🕊️ Conflict Resolution🎭 Identity And Conflict🤝 Reconciliation👥 Tribalism🏛️ Harvard Negotiation Project
Negotiating the Nonnegotiable Summary
Negotiating the Nonnegotiable 95%
Reason fails when identity is at stake. A framework for the conflicts that matter most.
by Daniel Shapiro 2016
3.86
831 ratings
🕊️ Conflict Resolution🎭 Identity And Conflict🤝 Reconciliation👥 Tribalism🏛️ Harvard Negotiation Project
Conflicted
by Ian Leslie • 2021
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
4.16
787
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
Conflicted Summary
Conflicted 95%
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
by Ian Leslie 2021
4.16
787 ratings
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
Emotional Intelligence
by Ryan James • 2017
A step-by-step system to read your emotions, control your reactions, and get ahead.
3.88
16
🧠 Emotional Intelligence🎛️ Emotion Regulation🪞 Self-Awareness🤝 Empathy In Leadership😮‍💨 Stress Management
Emotional Intelligence Summary
Emotional Intelligence 95%
A step-by-step system to read your emotions, control your reactions, and get ahead.
by Ryan James 2017
3.88
16 ratings
🧠 Emotional Intelligence🎛️ Emotion Regulation🪞 Self-Awareness🤝 Empathy In Leadership😮‍💨 Stress Management
How to Deal With Difficult People
by Gill Hasson • 2014
Three types of difficult people, the script that disarms each, and the moment each script fails.
3.52
717
💢 Interpersonal Conflict☠️ Toxic People🗣️ Communication Skills✋ Assertiveness Training🚧 Boundary Setting
How to Deal With Difficult People Summary
How to Deal With Difficult People 95%
Three types of difficult people, the script that disarms each, and the moment each script fails.
by Gill Hasson 2014
3.52
717 ratings
💢 Interpersonal Conflict☠️ Toxic People🗣️ Communication Skills✋ Assertiveness Training🚧 Boundary Setting
Leading the Unleadable
by Alan Willett • 2016
Transforming toxic talent: the intervention method, and the line where you let them go.
3.50
543
🏢 Workplace Conflict😤 Difficult Employees🗣️ Performance Coaching❤️ People-First Leadership👥 Team Dynamics
Leading the Unleadable Summary
Leading the Unleadable 95%
Transforming toxic talent: the intervention method, and the line where you let them go.
by Alan Willett 2016
3.50
543 ratings
🏢 Workplace Conflict😤 Difficult Employees🗣️ Performance Coaching❤️ People-First Leadership👥 Team Dynamics
Communicate with Confidence, Revised and Expanded Edition
by Dianna Booher • 1994
The listening, trust, and feedback skills that make people want to hear what you say next.
3.83
134
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
Communicate with Confidence, Revised and Expanded Edition Summary
Communicate with Confidence, Revised and Expanded Edition 94%
The listening, trust, and feedback skills that make people want to hear what you say next.
by Dianna Booher 1994
3.83
134 ratings
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
Reality-Based Leadership
by Cy Wakeman • 2010
Workplace drama is self-inflicted. Why betting on your best people beats managing the unwilling.
4.04
2k+
🏢 Workplace Culture👥 People Management🎯 Personal Accountability🛡️ Emotional Resilience🔄 Change Management
Reality-Based Leadership Summary
Reality-Based Leadership 94%
Workplace drama is self-inflicted. Why betting on your best people beats managing the unwilling.
by Cy Wakeman 2010
4.04
2k+ ratings
🏢 Workplace Culture👥 People Management🎯 Personal Accountability🛡️ Emotional Resilience🔄 Change Management
The 5 Essential People Skills
by Dale Carnegie • 2004
Most people bulldoze or retreat. The five skills that put a third option on the table.
3.72
858
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
The 5 Essential People Skills Summary
The 5 Essential People Skills 94%
Most people bulldoze or retreat. The five skills that put a third option on the table.
by Dale Carnegie 2004
3.72
858 ratings
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
The Code of Trust
by Robin Dreeke • 2017
What spies know about winning trust: five principles from a former FBI agent.
3.86
551
🧱 Trust Building🕸️ Strategic Networking🗣️ Influence Without Authority🕵️ Human Intelligence🧠 Emotional Intelligence
The Code of Trust Summary
The Code of Trust 94%
What spies know about winning trust: five principles from a former FBI agent.
by Robin Dreeke 2017
3.86
551 ratings
🧱 Trust Building🕸️ Strategic Networking🗣️ Influence Without Authority🕵️ Human Intelligence🧠 Emotional Intelligence
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